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“Lovely hotel”

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Watkins Glen Harbor Hotel
Ranked #1 of 9 Hotels in Watkins Glen
Certificate of Excellence
Milford,MA
Level 6 Contributor
212 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Lovely hotel”
Reviewed 12 November 2013

My husband and I had several great days in the Finger Lakes Region visiting wineries and museums. We stayed here two nights. The hotel and the rooms are lovely with everything needed. I loved the coffee bar in the corridors which eliminates the coffee maker in the room. The bathroom had a great tiled shower...really beautiful. There is a lovely bar with great bartenders as well.

My only issue with the hotel is pricing. I was quoted $322.00 for Sat night and $122.00 for the same room Sun night. This is rather ridiculous. So we stayed Sun and Mon for $141.00 each night for the lake view. Less for two nights than one.

Some of the restaurant prices were high as well. No entree under $20.00 at dinner. Breakfast was also pricey, but all in all a wonderful and will certainly return.

Room Tip: Lake view is awesome!
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank tan1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn G, General Manager at Watkins Glen Harbor Hotel, responded to this review, 18 November 2013
Thank you very much for your feedback. We’re thrilled to hear how much you enjoyed your stay with us, and that our well-appointed rooms, bathrooms and coffee & tea stations were all a part of giving you an excellent experience.

As you noted, rates can fluctuate dramatically on the weekends, so we’re happy your schedules allowed you to visit us on Sunday and Monday.

Again, thank you for taking the time to share your experience. We hope you’ll choose the Watkins Glen Harbor Hotel again when your travels bring you back to the Finger Lakes Region.

Sincerely,
Carolyn Guyer.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (475)
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English first
Syracuse, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 November 2013

This was our second visit to Watkins Glen and we decided to stay at the Harbor Hotel because it was in a central location and within walking distance to several restaurants. We could not have been more impressed! Rooms were exceptionally clean, staff was friendly and the hotel went above and beyond to put the finishing touches to make our stay amazing (i.e. coffee on every floor in the morning!) The rooms were very spacious and accommodating when traveling with several people (lots of mirrors and space to get ready outside of the bathroom). We ate at the hotel restaurant on our first night, very delicious! We will definitely be returning here!

  • Stayed November 2013, travelled with family
    • Value
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Helpful?
1 Thank Kelly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn G, General Manager at Watkins Glen Harbor Hotel, responded to this review, 18 November 2013
Thank you for taking the time to share your feedback and for your high recommendation of the Watkins Glen Harbor Hotel! It's so nice to hear that you not only enjoyed an excellent experience but also our central location to local shops and restaurants.

Our goal is to provide a friendly, welcoming environment and a supremely comfortable stay, so we’re very pleased you enjoyed the rooms, beds and bathroom, as well as our staff. It is our goal to offer top notch service, and we appreciate you recognizing this! Thank you again for staying at the Harbor Hotel and we hope to welcome you back soon.

Warm Regards,
Carolyn Guyer
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Ballston Lake, NY
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 November 2013

The hotel is in a near perfect location - walking distance to the Watkins Glen State Park (breathtaking), steps to the local movie theater and just a stone's throw to the "main street" with the town's restaurants and shopping. The hotel rooms are spacious but the bathroom could be described as palatial! The decor is soothing - with a coastal feel. The bed was super comfortable and while we missed out on a lake view room, we were impressed with our accommodations. Every member of the staff we encountered was pleasant and helpful and while the hotel was fully booked, it did not feel too busy. We would readily recommend this hotel to friends visiting the finger lakes!

Room Tip: If you want a lake view room in the fall, it's best to book months in advance!
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank csquared1030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn G, General Manager at Watkins Glen Harbor Hotel, responded to this review, 11 November 2013
Thank you very much for taking the time to write this amazing review and for recommending us so highly! We are extremely passionate about serving our guests and ensuring their comfort. Your review lets us know that we are succeeding at providing exceptional service.

The details you shared on all that we offer, as well as our nearby surroundings, will certainly be helpful to other travelers also seeking a fantastic stay in Watkins Glen.

Again, thank you for your wonderful review and we hope to be able to welcome you back with us very soon!

Warm Regards,
Carolyn Guyer
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Mississauga, Canada
Level 3 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 9 November 2013

Hotel lovely ,spotless, bright beautifully furnished, setting is just perfect. Restaurant is very good the bar staff particularly Luke and Brandon were excellent as was Stephanie. Happy hour 4 pm to 6 pm very civilized!!! Bar food is excellent.

Coffee and tea are served am in the hallway opposite elevators great idea avoids the clutter of coffee machine in room. This is the second time I have stayed here and I would go back in a heartbeat!

Room Tip: Rooms overlooking the harbour our room was 408 perfect. Tray and get room on top floor which is the...
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
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Helpful?
1 Thank Pauline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn G, General Manager at Watkins Glen Harbor Hotel, responded to this review, 11 November 2013
Thank you for sharing your experience on Trip Advisor. It was our sincere pleasure to provide you with a superb experience from beginning to end!

Your review has been shared with our staff and giving a special mention to several of our team members is truly appreciated. We believe in serving with passion and excellence, as our guests' comfort and enjoyment are top priorities.

Thank you for your continued loyalty and we will look forward to being a part of your next visit to Watkins Glen.

Sincerely,
Carolyn Guyer
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Rochester, New York
Level 4 Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 November 2013

For our anniversary I chose this 4 diamond hotel on the end of Seneca Lake as a special treat for two nights. It was a wonderful experience, and I would highly recommend this place. We were greeted like special guests with warm, welcoming smiles and were pleasantly surprised when they upgraded us to a lakeview suite with balcony and Jacuzzi! The hotel is quite new with gorgeous décor including attractive stone accents. The hallways are bright with tasteful choice of colors, details such as WGH logo and pretty carpeting. Entering our room felt magical as it was so gorgeous and spacious with big windows looking over the lake in the living room and bedroom. There is a cute cushioned window seat in the living room and leather type chairs with a big flat screen TV. The aura was coastline cottage like colors and nice touches including a wine cooler with champagne! The king bed was extremely comfortable and the glass door shower was really nice. There are shutters separating the bathroom and living room so if you opened them, you could see the lake. There is excellent lighting with multiple choices of accent or bright lighting. The attractive hardwood looking floors added to the "lakeside" feel. The curtains provided excellent room darkening and together with the quietness, we had a truly wonderful sleep experience. I liked being able to open all the windows and hear the birds relaxing sounds. We enjoyed getting coffee from near the elevator and sitting on our private, large balcony watching the beautiful sunrise cast an array of colors over the hillsides. We also enjoyed seeing the twinkling lights around the lake at nighttime. The property landscaping design is very attractive with a lit fire pit on the large patio. It truly made us forget we were staying in a hotel, but rather felt like we were in a cottage or condo resort. I can't say enough how much I appreciated the exceptional staff and how they made it such a memorable experience providing us with a romantic getaway.

Room Tip: Definitely worth it for lakeview and a balcony
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank R0chesterNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn G, General Manager at Watkins Glen Harbor Hotel, responded to this review, 11 November 2013
Thank you so much for the wonderful review! We are very happy to hear that you had a memorable anniversary stay with us.

I also thank you for your compliments of the design and decor of the hotel and particularly for noting the exceptional level of service you received. Our staff works very hard to ensure each guest's experience is a memorable one.

Again, thank you for your wonderful review and we hope to be able to welcome you back with us very soon!

HAPPY ANNIVERSARY!!

Best Regards,
Carolyn Guyer
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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 November 2013

I lost a $10,000 Rolex on my last stay at this hotel. Their Staff found it and retuned it to me. Trust and Customer service does not get better that that. PS The hotel was very- very nice, clean and had great food! LCF Jr.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank New S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn G, General Manager at Watkins Glen Harbor Hotel, responded to this review, 11 November 2013
We were so excited to find your Rolex and even more excited to call you and let you know!

One of our top priorities here at the Harbor Hotel is our customer service. Your feedback validates our commitment to service excellence and we appreciate it.

Thank you very much for sharing your experience with us and other travelers. It was, indeed, our pleasure to have you as our guests and we are delighted that you have a fond memory of The Watkins Glen Harbor Hotel.

Warm Regards,
Carolyn Guyer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Avon, Ohio
Level 4 Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 30 October 2013

Spent two days in Watkins Glen on our way to Vermont and couldn't have picked a better hotel. With many Motels and small older Hotel's, The Harbor Hotel was the place to stay. The rooms were very comfortable and had a great island vibe. The bar and restaurant were both excellent. We enjoyed the state park, the wineries and had a blast at the distillery. We would definitely return to enjoy this fine Hotel and they're great staff. Be sure to upgrade for the Lake view.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darrylict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn G, General Manager at Watkins Glen Harbor Hotel, responded to this review, 31 October 2013
Thank you so much for the wonderful response to your stay! Your comments are very important to the success of our hotel and we certainly appreciate you taking the time to share your great experience.

We’re glad you had the opportunity to visit some of the great places the beautiful Finger Lakes Region has to offer. Feel free to contact our Concierge should you need any assistance planning your next visit

Thank you again and we will look forward to welcoming you back soon!

Best Regards,
Carolyn Guyer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Watkins Glen Harbor Hotel

Property: Watkins Glen Harbor Hotel
Address: 16 N Franklin St, Watkins Glen, NY 14891-1221
Region: United States > New York > Finger Lakes > Watkins Glen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Watkins Glen
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Watkins Glen Harbor Hotel 3*
Number of rooms: 104
Official Description (provided by the hotel):
The Watkins Glen Harbor Hotel has been awarded a four diamond rating from AAA -The American Automobile Association. This distinction is given to hotels with refined and stylish accommodations and a high level of service and attention to detail. This award makes the Watkins Glen Harbor Hotel the top rated hotel in Watkins Glen, New York. At the Watkins Glen Harbor Hotel, our staff is proud to offer all our guests outstanding service! The hotel offers a variety of deluxe accommodations including six luxurious suites. We offer nightly turndown service, an indoor pool, fitness center and our professional concierge is on call to assist you and your family in planning your Watkins Glen vacation. ... more   less 
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Also Known As:
Watkins Glen Harbor Boutique Hotel

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