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“Very unloving company”

Schooner Excursions, Inc
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 1-2 hours
Owner description: Sail on the vintage 1926 John Alden Malabar VII Schooner "True Love" that was featured in the 1956 movie "High Society". Docked at the Watkins Glen Seneca Harbor Park Pier, Schooner "True Love" charters daily on the deep blue waters of beautiful Seneca Lake. Coast Guard Certified for up to 22 passengers Schooner "True Love" sets the perfect scene for your relaxing getaway. Tour on our latest addition to the fleet, "M/V REMEDY" is an Oldport 26 Tour Boat. Enjoy an educational Eco-History Tour, a Winery, Brewery & Distillery Tour or relaxing Sightseeing Tour of Beautiful Seneca Lake. Docked next to the Watkins Glen Seneca Harbor Park Pier.
Reviewed 11 July 2014 via mobile

Was really excited for the pre-booked sunset cruise. But on route our tire blew and as 4th of July told by the state trooper who looked after us that we couldn't get it replaced that day and would have to return home with donut wheel. After recovering from shock of accident called the company right away (1.5hrs prior to departure time) to explain situation. The number they give you to call for last minute directions or help. No answer. Left message. They called back 5min before the departure time of cruise to laugh at my request of a refund. The lady was really uncaring. When I emailed the next day to explain I couldn't re-book as flying back to uk the next day was told too bad you can't be refunded. This was $100. Not just a little bit of money. Really disappointed. Very poor customer service. Would not recommend and will ensure I spread the word.

3  Thank nursebridle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"true love"
in 183 reviews
"sunset cruise"
in 55 reviews
"captain and crew"
in 55 reviews
"hour sail"
in 30 reviews
"seneca lake"
in 115 reviews
"beautiful boat"
in 22 reviews
"high society"
in 17 reviews
"sailing trip"
in 6 reviews
"bing crosby"
in 9 reviews
"great sail"
in 10 reviews
"hector falls"
in 21 reviews
"beer and wine"
in 14 reviews
"two hours"
in 17 reviews
"beautiful evening"
in 5 reviews
"finger lakes"
in 32 reviews
"feel right at home"
in 5 reviews
"available for purchase"
in 7 reviews
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380 - 384 of 484 reviews

Reviewed 10 July 2014

Nice trip and friendly crew. There was a cash bar and fruit and cheese was included. Would do it again and recommend you try it!

1  Thank Dennis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014 via mobile

Went with a group of 10 (four kids 12 and under) on a ride with True Love on July 4. Everyone involved, from the woman who checked us in to the crew members onboard, was extremely friendly and welcoming. The trip was about an hour and a half to two hours long. They offered and served us refreshments onboard. And the scenery up and down Seneca Lake was outstanding. Very highly recommend!

Thank Dustin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

I was raised on the water so I love boat tours. Usually, if the weather cooperates, you're 75% there. Thankfully, we had AMAZING weather. The ship and crew were also great, so we were very satisfied. The crew was quick to answer questions and they were very attentive. Unlike other boat tours where everyone can move around/mingle freely, you mostly just sit on this one. Not on a seat, but just in the middle of the boat. I missed out on a seat cushion, so my boney butt was a little sore. but it was a very nice ride out and back (2 hrs total). Beautiful country and scenery. I'd probably go again with friends -

Thank Stephen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 6 July 2014

Great way to spend a couple of hours on the lake. The captain and assistants were pleasant...offering great service, drinks and light appetizers. Definitely worth the money and the time.

Thank PattyPugs77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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