Having stayed at The Regency hotel for a couple of nights I can just about say that it is one of the better hotels in Kuwait but that is not saying much.
Starting at the check-in we were checked in by an Egyptian employee whose name escapes me. This gentleman was not as welcoming as I had anticipated I would be. The manner with which he handled my check-in was borderline rude, he did not welcome us, and demanded our documents rather than request them. It was like we were dealing with a government employee. He then made us sign a document entitling the hotel to kick us out at their own discretion, which I duly signed due to the fact that I was with my wife and did not want to cause a scene.
The bell boy who was carrying our luggage as well as the valet drivers were much more helpful and curteous than the afore mentioned person at check-in.
The lobby was huge and beautiful. The rooms while pretty were a bit on the small size but the bathroom was rather large when compared to the room. The room service food was delicious.
At check-out we were received by a person by the name of Dino who was great at servicing us even though he sounded a bit desperate in trying to get us to return.
Now to the important part, my wife forgot her jewellery in the room. We didnt realize that they were missing until I received a call from the hotel informing us that we had forgotten them. So I would like to thank Mr. Priya Raj for returing them.
If it wasnt for Mr. Raj, I would have been a very disgruntled guest. So management has him to thank if I were to return again.
- Official Description (provided by the hotel):
- The Regency Kuwait, a five star deluxe property, is Kuwait’s most exclusive hotel and the ideal haven for both business leaders and discerning leisure guests. ... more less
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- Also Known As:
- The Regency Hotel Kuwait Salmiyah