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“Horrible” 2 of 5 bubbles
Review of The Regency Kuwait

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The Regency Kuwait
Ranked #1 of 13 Hotels in Salmiyah
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Horrible”
2 of 5 bubbles Reviewed 14 April 2014

Don't visit during Ramadan, if you are not Muslim. The hotel is beautiful, but lacks service. The manager is wonderful and helpful. During Ramadan you can't eat anything and breakfast will be limited. It is also really hot.

Room Tip: Do not get a basic room. It is located at a place where it is not even near the rooms.
See more room tips
  • Stayed July 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Irantraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regency K, General Manager at The Regency Kuwait, responded to this review, 1 May 2014
Dear Guest,

Thank you for your recent post on Trip Advisor.

During the month of Ramadan no food and beverage outlets in any hotel in Kuwait are allowed to serve food in daylight hours, from fajer (sunrise) to maghrib (sunset). That is the law. Until the breaking of the fast we are not permitted to serve food in any other location other than in the privacy of your own room. This is normal practice throughout many hotels and destinations within the Middle East.

We would like to suggest that the ideal time to visit Kuwait would be from October to March, when the weather is mild as mainly mid April until September the weather is hot.

We are happy to hear, however, that, as the leading five star luxury hotel in Kuwait, you found the hotel beautiful and the management helpful and available. We look forward to welcoming you back to The Regency, maybe outside the Holy Month of Ramadan.

Yours sincerely,

Mr. Aurelio Giraudo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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489 reviews from our community

Traveller rating
    377
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    17
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    2
See reviews for
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273
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (90)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 13 April 2014

car parked by valet parking . Reception well staffed (the receptionist volunteered to guide us to a room better than what we asked for) . lobby is spacious and luxurious with piano player facing the sea and swimming pools . Rooms are wide well furnished with all the services and options including free wifi service . Huge garden and swimming pools area with special pool for kids all supervised and special cafeteria for ladies . Breakfast served at a restaurant at lower ground floor with full 5 star buffet with fresh juices and egg station .

Room Tip: rooms at end of floor with better views.
See more room tips
  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank abdo55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regency K, General Manager at The Regency Kuwait, responded to this review, 16 April 2014
Dear Guest,

Thank you for your kind review posted on Trip Advisor.

We are delighted to know that you had a pleasant stay at the hotel. Thank you for offering us your valuable feedback.

We hope that we may have the opportunity to welcome you back soon to The Regency.

Yours
Mr. Aurelio Giraudo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 April 2014 via mobile

I liked this hotel, everything is perfect the service, reception,food and rooms. I would like to say also that the swimming pool is really Awesome and the water is Greatt tooo! Thank u Regency Hotel Kuwait!!
NB: Do not hesitate to visit this lovely,sweet, luxurious hotel!!

Stayed April 2014, travelled on business
Helpful?
1 Thank Nicolas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regency K, General Manager at The Regency Kuwait, responded to this review, 13 April 2014
Dear Nicolas,

Thank you for your posting on Trip Advisor.

We are delighted to know that you had a wonderful time at The Regency. Thank you for taking time to offer us your valuable feedback.

Looking forward to welcoming you back soon to The Regency.

Yours,
Mr. Aurelio Giraudo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beirut, Lebanon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 March 2014

This is the second time I have stayed in this hotel for business, it was amazing especially the lobby, staff at the reception were great and very helpful, the service, the room and the beds, the gym and the restaurant.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Hussein K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regency K, General Manager at The Regency Kuwait, responded to this review, 3 April 2014
Dear Hussein,

It is our pleasure to welcome you back and thank you once again for choosing The Regency for your stay.

We are delighted to read your excellent comments and wish to extend our sincere thanks to you for taking time to offer us your valuable feedback.

Looking forward to welcoming you back soon to The Regency!

Yours,

Mr. Aurelio Giraudo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 March 2014 via mobile

All things service , food , rooms gym ,pool ,breakfast ,wifi are excellent .
Very smily and friendly people on check in and reception
All things in this hotel are excellent ...
I think it's good to see in this hotel a spa
Rooms are so so so clean
Tanks hotel the regency

Stayed March 2014, travelled on business
Helpful?
1 Thank Elie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regency K, General Manager at The Regency Kuwait, responded to this review, 31 March 2014
Dear Elie,

Thank you for your kind review posted on Trip Advisor.

We are pleased to know that you had a pleasant stay at the hotel and delighted to inform you that a spa is in the planning.

Thank you for taking time to offer us your valuable comments. We hope we can continue the good work.

Looking forward to welcoming you back at The Regency, Kuwait.

Yours
Mr. Aurelio Giraudo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuwait City, Kuwait
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 March 2014

I felt a lot of hospitality... A lot of respect... the quality or disposition of receiving and treating guests and strangers in a warm, friendly, generous way... The rooms is very clean and well-arranged and well-ordered.......... The gym is well too very clean.. Very ordered too.... The restaurant is very beautiful .. I felt also a lot of hospitality a lot of respect to the guest ... The food is very delicious ....

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Khalilachkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regency K, General Manager at The Regency Kuwait, responded to this review, 30 March 2014
Dear Khalilachkar,

Thank you for your excellent review on Trip Advisor. We are delighted to know that you had a great time at the hotel and ranked it so highly.

Thank you for taking time to offer us your valuable feedback.

Looking forward to welcoming you back soon to The Regency.

Yours,
Mr. Aurelio Giraudo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuwait City, Kuwait
1 review
5 of 5 bubbles Reviewed 27 March 2014

great place excellent food great atmosphere it was the perfect stay and specially the reception i mean what an amazing staff elegant, polite and very helpful music is also wonderful the gulf view was unbelievably gorgeous also i'd like to mention the concierge those guys (and girls) should feature in the next avengers movie yes that's how good they are all of them are cool easy going people that would love to help you with anything you would encounter absolutly great effort and even greater team work

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chorizo1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regency K, General Manager at The Regency Kuwait, responded to this review, 30 March 2014
Dear Guest,

Thank you for your kind review posted on Trip Advisor.

We are delighted to know that you had a pleasant stay at the hotel and do hope we can continue the good work. We have shared your wonderful review with the management and the team.

Thank you for taking time to offer us your valuable comments.

Looking forward to welcoming you back at The Regency, Kuwait.

Yours
Mr. Aurelio Giraudo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Regency Kuwait

Property: The Regency Kuwait
Address: Al Bida'a, Al Tawoon Street, Salmiyah, Kuwait City 22012, Kuwait
Phone Number:
Region: Kuwait > Kuwait City > Salmiyah
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Salmiyah
#1 Business Hotel in Salmiyah
#1 On the Beach Hotel in Salmiyah
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Regency Kuwait 5*
Number of rooms: 203
Official Description (provided by the hotel):
The Regency Kuwait, a five star deluxe property, is Kuwait’s most exclusive hotel and the ideal haven for both business leaders and discerning leisure guests. ... more   less 
Reservation Options:
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Also Known As:
The Regency Kuwait Salmiyah

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