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“Seasonal service”

High Stakes Bar & Grill
Certificate of Excellence
Price range: US$5 - US$20
Cuisines: American
Dining options: After-hours
Restaurant details
Dining options: After-hours
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Seasonal service”
Reviewed 16 August 2014 via mobile

Been here a alot of times, never a Saturday night, not sure if that made the difference. Why was is it such a big deal to change the televisions to (what was the majority choice) a Ravens game? People came dressed in purple. The bartender feigned that he was "new" and didn't know how to change the television !?!?
All back to customer service... guess when the "season" is over they'll care.
Food was still good even if service wasn't.

Helpful?
1 Thank Pamela T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSBG54, Owner at High Stakes Bar & Grill, responded to this review, 17 August 2014
Hi Pamela,

I am a little confused on what happened on Saturday night. Our staff is the same staff we have had for a couple years now, who are very open to the customers' needs. The times where I had went out and checked the many TV's, they looked to have either the Ravens and/or Orioles games on them... perhaps Nationals too. There are certain TV's that may have not been able to get the games on (standard weather TVs, blackouts with certain networks....) Keep in mind that there may have been a customer who was previously engaged in something on that certain television. It's always tough to change the channel on a customer who has been there and is watching something already. Also, sometimes things get so hectic that they don't get a chance to check what's being shown, perhaps that was the case? I'm not sure of the exact situation that occured for you but I will look into it and hope that everyone behind the bar is aware of what is going on behind them as well as in front of them. To ease the mind... After the preseason is over, we have someone who dedicates certain TVs to certain games, so our customers know what game will be on which TV.

Best,
Brian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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127 reviews from our community

Visitor rating
    66
    44
    13
    2
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Ocean City, Maryland
Level Contributor
157 reviews
135 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“Best cheesesteak at the beach”
Reviewed 11 August 2014

Yes, I will echo the sentiments of most on tripadvisor and say that these guys know their cheesesteaks! Consistently the best around in my opinion. Great quality meat (no gristle or gnarley bits) and great rolls--can't go wrong with one of these. Good wings too. The crab cake sandwich is large and is pretty good. Definitely give this a try.

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank brian k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSBG54, Owner at High Stakes Bar & Grill, responded to this review, 17 August 2014
Hey Brian,

Thanks for the review. Glad to hear you enjoy your Cheesesteaks as well as the other listed items!

Thanks again!
Brian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
42 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Phillie Cheessteaks”
Reviewed 5 August 2014

Saw the reviews o tripadvisor and they didn't lie. Had a big lunch so chose to go get a cheessteak for dineer. Yummy! St at the bar abnd the bartender, Lane, was realy fun to talk with. they do Phillie proud - even had the cheese wiz option. Would definately return - fun!

Visited August 2014
Helpful?
1 Thank Dana1020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSBG54, Owner at High Stakes Bar & Grill, responded to this review, 17 August 2014
Hi Dana,

Happy to hear you had a good time at HSBG... Hope to see you again soon!

Thanks!
Brian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thomasville, Pennsylvania
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“killer Old Bay wings & cheesesteak sub”
Reviewed 18 July 2014

Awesome Old Bay wings & cheesesteak subs. Onion rings and fries are delicious, too. Just a great place to go! Went twice in my one week vacation!

Visited July 2014
Helpful?
1 Thank kelly m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSBG54, Owner at High Stakes Bar & Grill, responded to this review, 17 August 2014
Hey Kelly,

I always like to hear when people come back a few times in one vacation. Lots of times people like to spread it out and try a bunch of places. People love the Old Bay wings... I'm a Honey BBQ fan myself... try them next time!

Best,
Brian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrenton
Level Contributor
80 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Get the Cheesesteaks!”
Reviewed 16 July 2014

The cheesesteaks were wonderful. We ordered them for carry out and they were hot and made exactly as we ordered. The portion is quite large and there was tons of meat. You may want to share one but I enjoyed the leftovers later :)

Visited July 2014
Helpful?
2 Thank jwalkerr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSBG54, Owner at High Stakes Bar & Grill, responded to this review, 17 August 2014
Hey JWalkerr,

There are occasional times where people prefer the take out because there is just something different about eating a warm cheesesteak at home. You are very right about eating the leftovers later on as well... especially when you forget about them and find them the next day. Score!

Thanks for the review!
Brian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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