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“Nightmare in Paradise”
Review of Pousada da Torre

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Pousada da Torre
Certificate of Excellence
Reviewed 27 January 2010

After an all-night flight from the U.S. to Salvador and an air taxi to Morro de Sao Paula, we were ready for a restful visit with members of our extended family. Our first impression of the beautiful island was that the Key West of the 1950’s had relocated, to Brazil. Transport of our bags from the small airport to our pousada was by wheelbarrow, down sand streets and between postcard beaches and a laid back collection of bars and restaurants. We were impressed upon our arrival at the appearance of Pousada da Torre, with its swimming pool out front and giant jacuzzi near the reception area. The staff was friendly and accommodating, and we checked into our rooms after some delay, as we had arrived 30 minutes or so prior to the advertised check in time.

Following a pleasant afternoon on the beach and in the water, the troubles began. After rinsing off for a soak in the jacuzzi, we were told it could not be turned on without help from maintenance men These were summoned, and the jets were soon operating. Unfortunately, the heater was not operating, so we had a short dip in the cold jacuzzi. It appeared this was never fixed during our three day stay and because of other maintenance issues, we didn’t bother to check the nearby sauna. The jacuzzi adventure was followed by a trip to the room, where we had a cold shower. We were told there was no hot water. The room safe was not operating properly, static on the room telephone made it difficult to hear even the front desk, and the advertised wi-fi did not connect to anything.

After the safe problem was addressed by maintenance, we walked into the main town for a nice meal. Upon our return, we found water dripping from the ceiling in the hallway, as well as over one of the beds in the room. With soaked bedding, and a wet mattress, we requested a move to the adjoining vacant room. This prompted a call by the night manager to the owner, who denied the request. After prolonged argument about this, we finally were allowed to move, but were told the adjoining room, although identical in every way, came at a higher price. We were already paying Ritz-Carlton prices for a substandard room, and absolutely refused to pay extra for the room, and finally were able to sleep in decent beds around 11 p.m.

By the second day, the Internet connection was working (and to be fair, there was a computer connected to the Internet near the front office, which one could use for 20 minutes at a time). The hot water became available intermittently, and the ceiling leak in the new room, from a rain the second night, only ran down the wall and didn’t hit the bed. We decided to give up on that issue.

If the owner of this place ever decides to correct the problems, it will surely deserve a 4 or 5 rating. The good points: great location, fine breakfast every morning with the room, good cooking for the evening meals, and very helpful and friendly staff except for the night manager. We recommend the rooms toward the back of the property, so you won’t be exposed to the loud music that cranks up next door after the sun goes down.. This would be a real gem with some proper attention. Based on TripAdvisor reviews of the other places on the island, our experience may be par for the course here. But at triple the price of a nice hotel room in Salvador, you have the right to expect more. We can’t say enough good things about the few days we had on the island; we’ve never been on one like it.

  • Stayed: January 2010, travelled with family
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1  Thank Charlie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 15 of 276 reviews

Reviewed 16 April 2009

The Pousada da Torre is one of the two good hotels at Segunda Praia (2nd. Beach), the best place you can stay in Morro de São Paulo. The room is well decorated, good bathroom and brakfast. walking distance to the little harbour. There are no streets in Morro, you leave the hotel and are in the sand, a feel meters from the sea. Very beautiful, it was a perfect weekend, the satff is very friendly.

  • Stayed: April 2009, travelled as a couple
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Thank Latvian31
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Reviewed 2 weeks ago via mobile
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Stayed: November 2017, travelled as a couple
Thank Vanessa B
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Reviewed 2 weeks ago via mobile
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Stayed: June 2017, travelled as a couple
Thank Laura M
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Reviewed 2 weeks ago via mobile
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Stayed: November 2017, travelled as a couple
Thank Enio Paulo T
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Reviewed 19 October 2017
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Stayed: November 2016
Thank AllanRLAndrade
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Reviewed 16 October 2017 via mobile
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Stayed: October 2017, travelled as a couple
Thank Hélbia Camila T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pousada da Torre

Address: Second Beach, Morro de Sao Paulo, Ilha de Tinhare, State of Bahia 45428-000, Brazil
Region: Brazil > State of Bahia > Ilha de Tinhare > Morro de Sao Paulo
Amenities:
Bar / Lounge Beach Free Breakfast Restaurant Suites Swimming Pool
Hotel Style:
Ranked #12 of 125 B&Bs / Inns in Morro de Sao Paulo
Price Range: £110 - £338 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pousada da Torre 3*
Number of rooms: 24
Official Description (provided by the hotel):
Pousada da Torre is located at the Second Beach in front of the sea in Morro de Sao Paulo, we offer a perfect place for your staying, right at the beach and also close to the village and many touristic atractions. Our guests spend their time between the beach, the refreshing pool and they can finish the day in the hot tube or steamed sauna. There are also many options in our bar and restaurant, a wide range of local ingredients as well as international dishes. Our rooms are equipped with air condionting, TV with cable channels, minibar, balcony and options with sea view to bring you a most confortable and relaxing experience. ... more   less 
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Also Known As:
Pousada Da Torre Morro De Sao Paulo, Brazil

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