I was expecting a very nice stay at Villa dos Corais however my expectations started to change as soon as we arrived in Morro de São Paulo. Although we had informed the hotel our arrival time and requested the pick up service, Nobody was waiting for us at the deck. Nobody was waiting for us in the meeting point. About the rooms: in mine, air conditioning was damage and we spent the whole night without sleeping. In my friend's room a whole in the bathroom ceiling causing infiltration and full of insects. We asked to tk with the manager - Mr. Cleber- and he was not available. We left our contacts however he didn't contact us to care over our complaints. We made again the complaint and again he was not available. A succession of failures for all the promises that are in the website and for the price we pay.
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- Also Known As:
- Villa Dos Corais Hotel Morro De Sao Paulo
- Hotel Dos Corais
- Dos Corais Hotel
- Villa Dos Corais Pousada Morro De Sao Paulo, Brazil