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“Great hotel for families”

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Hampton Inn Rochester Webster
Ranked #1 of 4 Hotels in Webster
Certificate of Excellence
GreenLeadersBronze level
Reviewed 21 August 2014

We have stayed here twice and have had an amazing time both times. Great location for back to school shopping (Target, Dicks, TJ Maxx, Old Navy, Justice)and only 30 minutes from Waterloo outlet Mall. Breakfast is deluxe and rooms are very clean and spacious. We'll be back next year.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hampton
Thank Josie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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277 - 283 of 443 reviews

Reviewed 19 August 2014

I would have rated this hotel higher, but we had a bad experience with the amenities. The room quality was excellent and clean. But the pool and complimentary breakfast fell short. The pool was cold and the heater was not on. My family and I came to the hotel to use the heated pool during our stay. Our first afternoon, we had to ask the front desk twice (30 min apart) in order to get the maintenance person to increase the temperature of the pool. He finally came after an hour of waiting and increased the temperature from 70C to 80C. By the time the pool was actually warm, we were already an hour and a half waiting. The next morning we entered the pool - and once again the heater was off. Very disappointed with the fact that the hotel staff keeping the heated pool off only when asked, with slow reaction time to turn it on. Also the hot tub wasn't on - colder than the pool. The complimentary breakfast had empty stations by 9am, with very slow reaction time by staff. Waited 25min to get more eggs, waffles, sausage... and they ran out of coffee lids! Heard the staff talking about making a run to BJs to get more lids. Not a 4 star experience with amenities.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hampton
Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2014

We stayed here two nights for my sister's wedding. Was in a great location for us, convenient to any necessities one might have. Beds were comfortable and there were plenty of pillows for my family of four in a room with two queen beds. My mother stayed in a handicapped room and that was extremely spacious and well appointed for some one with physical needs.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hampton
Thank bezfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014

This facility provides the comforts of home, and when away on business, the convenience of location and service offered are above reproach. The professionalism displayed by the staff gives that assurance of security and confidence of obtaining any support needed. I certainly recommend this facility and the entire Hilton Honors brand for comfort and professional service.

  • Stayed: August 2014, travelled on business
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Review collected in partnership with Hampton
Thank Ray C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2014

We enjoyed our stay during our family getaway! Staff was very accommodating & the hotel / room was spotless! We will definitely be returning to this specific hotel & we will go out of our way to stay at other Hampton Hotels in the future!

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hampton
Thank Joseph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

We've travelled in 42 of the 50 states and the Hampton is among the top 3 in this category. We recommend them to everyone. My wife is often extremely critical of some of our experiences, but she and I were completely satisfied with all aspects of this facility. It's a place we will gladly stay anytime we are in this area.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Eddie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

We went to Rochester's The Strong Museum of Play. This hotel is about 15-20 mins away, located right beside a mall, it's so convenient. The free breakfast great, the kids loves the food. Good services, clean room, right beside a big park.

  • Stayed: July 2014, travelled with family
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Thank dasleepingbeauty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Rochester Webster

Address: 878 Hard Rd, Webster, NY 14580-8825
Phone Number:
Region: United States > New York > Finger Lakes > Webster
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Webster
Price Range: £70 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Rochester Webster 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hampton Inn Rochester Webster Hotel Webster

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