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“Reliably good food--for this type of restaurant”

Charlie Riedel's Fast Food
Ranked #9 of 133 Restaurants in Webster
Cuisines: American
Restaurant details
Reviewed 8 September 2011

Charlie Riedel (and now his son Jeff, who apparently owns the place now that Charlie has retired), have been in the hamburger and hot dog business for a long, long time, and this finely-tuned operation reflects their depth of experience. In the highly-competitive market for this kind of menu in the Rochester area, Charlie's does it as well, if not better, than anyone else. Very good burgers; their signature "Charlieburger" is a very good provolone cheeseburger on a poppy-seed bun, with lettuce and tomatoes. There is a "char" grill, on which they'll cook your burger or dog for the asking, instead of on a traditional griddle. Charlie's hot sauce (and you can't be in this business in Rochester without having a hot sauce among the condiments) is very good as well. Self-serve dill or sweet pickle chips.
Behind the counter: seeming chaos during the dinner hour crush on Friday nights, but it's a well-oiled chaos. Some of Charlie's wait staff have been working there for decades, which implies good things about how they treat their employees. Sadly, like many restaurants of this type (all of whom know how to make a good burger), Charlie's fails to differentiate its side dishes of French fries and onion rings from the competition's. Its use of frozen fries and rings taste means they're interchangeable with the sides at dozens of other places. It's a lost opportunity. Similarly, the use of little pre-packaged packets of tartar sauce and butter take the shine off an otherwise very good fish fry. Fast service; plenty of parking; restrooms could use updating. Good value, but don't drift away on the menu too far from the burgers and dogs.

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Thank UtilityPlayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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56 - 60 of 61 reviews

Reviewed 15 June 2011

The Rochester area has pretty decent local chain burger joints, and this may be the best of the bunch. I went there for their version of a garbage plate, and it was really good. Massive portion- pure garbage plate bliss, like I remember the great Nick Tahoe's from years ago.

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Thank JrMushroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2010

You can't beat this place for burgers and Zweigle hots. The burgers are big, the fries are great, the counter staff is consistent. Charlie's is always one of my first stops after flying in to Rochester.

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Thank Jim_In_ATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2010

Like a lot of similar eateries in the area, the atmosphere at Charlie Riedel's restaurants is basically glorified cafeteria dining. The food at any Charlie's location is a step or two above fast food; decent, but clearly not inspired or memorable. They deal in volume and not in outstanding quality. Make no mistake, this is not fine dining by any stretch of your imagination. The service at a Charlie's order-counter is usually a hit-or-miss affair; sometimes good and sometimes disorganized and disfunctional. We've eaten at this particular Charlie Riedel's location in Webster a number of times over the years with our latest visit in early September 2009. Our latest visit found good efficient counter service but only fair burgers and fries. Like most fast-food cafeterias, the burgers are very thin and they will overcook your burger until it's dry, tough, and tasteless unless you tell them not to. Even though I asked them to cook my burger "medium" on this visit, they still managed to cook it long enough to dry it out. Go figure. Our bill for burgers, fries, and beverages for three of us totaled $22. Definitely better eats and better selection than a McDonald's or Burger King, and an OK place to take the kids for about the same amount of money. Having said all of that, I will say that the burgers at Charlie Riedel's are without a doubt better than any burger you'll get at any Bill Gray's Restaurant in the Rochester area. Enjoy!

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1  Thank NYroadside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2008

Delicioso! and don't forget the fries and milkshakes!!!

Thank DivaH20
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

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