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“Terrible Experience No Value for Money”
Review of Hotel Residency

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Hotel Residency
Ranked #18 of 35 Hotels in Jalandhar
Reviewed 10 October 2013

Although not explicitly related to a travel experience, i had hosted my marriage reception party at the Yellow Chilli Restaurant of this hotel in the year 2011. The staff has been so well groomed about squeezing their hands while offering foods to guests that they dont offer even a glass of water to the guests until the guests themselves dont start searching for taps to drink water from. My self being the unfortunate groom, flet like myself going to the kitchen to fetch my self a roti from the tandoor itself. On top of that , the sales person whom i entered into a contract with always made sure that he chose to keep his eyes away frm mine.God save all those who choose to stay and/or party at this hotel. Above all, a great chef of India is getting a bad name due to this money making hotel.

Stayed: November 2012, travelled with family
2  Thank Harmeet R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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38 - 44 of 53 reviews

Reviewed 2 August 2013

This is a budget hotel walkable distance to bus stand. Room is big. Rest room is not well maintained. Hot and cold water available. A/c functions. Very limited food variety.
Stayed on a business trip. Reached at mid night without much of choice and left in the morning. Don't expect much.

  • Stayed: July 2013, travelled on business
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3  Thank Traveller_68_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2013

its is very nice hotel, because easy to reach every business center, so very comfort to me and everyone who select this place, hotel is adjoining with bus stand, walking distance to mall, walking distance to food store, near to all good stuff markets

  • Stayed: May 2013, travelled on business
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Thank paramjit1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2013

I had a short trip to Jalandhar city, Punjab. Checked out this hotel online and decided to stay in it.
The staff was very helpful. The food was good. I would recommend this hotel for its budget price and location.

- Joe Austin
(Canada)

Room Tip: check out the room on the front to get the view of the road and traffic.
  • Stayed: March 2013, travelled on business
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Thank lucjky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2012

Filthy and dirty. The staff was rude. Colluding with makemytrip people to fleece the guest. Makemytrip had issued a booking with no taxes to be paid to me and also issue a voucher to hotel residency to collect taxes from the guest.

  • Stayed: December 2012, travelled on business
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3  Thank Viren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2012

Its very budget but cheep property to stay if you want to pay same amount of money stay in president which is more executive and respectful.
Unfortunately have to stay here because country Inn and President are full because of marriage sessions.

No bell boy to take your luggage or to show you the room hardly any staff for house keeping and room service. only person to serve in all room and staff haven't got clean uniform as told by one of the staff member that hotel never do their laundry they have to do it themselves and they cant afford daily washing with only one pair of uniform and clothes were worn too.

The standard is cheep because i have to stay with my fiancé and staff told me that as you booked with your corporate discount but you cant have it if you are couple we have different tariff for couples, when I said that's wrong or show me in written then he said we are not able to show you our rules and regulation but its is advised by the Indian constitution and by Indian authorities to charge different tariff if couple is staying which everyone know is full of rubbish.

The front manager itself is a interesting charter with his assistant who said he is MBA in hospitality from one of the leading Indian University and he know all the rules and regulations which is bit wired telling guest your academic achievement when you are not even to make any decision and don't know what to do because he first taken my UK licence to check in & then said he need my passport then he said he need my visa and at the end then Mr manager came and said we don't need it we just need your passport and they annoyed me for more then half an hour for this rubbish as Mr MBA is doing his job.

This is more important if you are reading this and planing stay with are with family or with your partner never go there. At the time of checkout the manager told me that this hotel is been raided by police twice and that's the reason for having different tariff for couples and not giving them discount as its been risk for us, I was literately shocked a hotel which is Mr Sanjeev Kapoor franchise's and been raided by police, uneducated and unprofessional or will say no staff at all and called them 3 star property and then i seen random couples around i am sorry to say and got the reason for its being getting raided and what i am doing here.
if i haven't to leave to catch my flight i have must gone ahead to complaint the higher authority of the hotel and i f they are genuine and unaware of what's going in the hotel they will defiantly take action.

Its your decision if you have family or partner to look after and still want to stay her as its cheep then i would request to consider the security of your partner and prefer to pay bit more and stay in some better and safe place because this place is not good.

I have uploaded some Pic of their rubbish executive room which they says are their best room trust me if u will see it u will understand the hotel cheep condition.

  • Stayed: November 2012, travelled as a couple
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3  Thank varinderrajoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2012

Hotel is kept clean and the service is very nice.. The hotel staff is nice and good food. Restaurant is very nice .. Yellow chilli is right there .. I recommend this hotel if your budget is limited and good for business purpose ...

  • Stayed: April 2012, travelled on business
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1  Thank dipeshgupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Residency

Address: Garha Road,, Jalandhar 144001, India
Region: India > Punjab > Jalandhar District > Jalandhar
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service
Hotel Style:
Ranked #18 of 35 Hotels in Jalandhar
Price Range: £25 - £35 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Residency 3*
Number of rooms: 27
Official Description (provided by the hotel):
It is primarily located next to city bus stand. The hotel provides world-class luxury and comfort at the heart of the city. Hotel Residency is a three star deluxe hotel conforming to the highest international standards with central air-conditioning and impressive guest rooms. The hotel has an eco-friendly environment; good hygiene is maintained in kitchens as well as rooms. The Yellow Chilli restaurant in our hotel is a franchisee of famous and renowned Indian Master chef Sanjeev Kapoor. ... more   less 
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Also Known As:
Hotel Residency Jalandhar, India - Punjab

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