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“Beautiful vineyard spot”

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Le Relais de Franc Mayne
Ranked #6 of 7 Hotels in Saint-Emilion
London
Level Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Beautiful vineyard spot”
4 of 5 bubbles Reviewed 17 July 2013

The overriding memory we will take away from the hotel is the amazing location, in the middle of the vineyards, the beautiful gardens and natural pool. The spot is absolutely stunning and I would return because of that alone. Our room (out of africa) was very nicely kitted out. Bathroom has two open sides, with no doors so not a room to choose if you're with a new girlfriend/boyfriend! I also kept flooding it with the shower, but the shower was very nice, with lovely toileteries.

Main downside for us was the reception staff. They didn't initially know where the room was that we were checking into so that had to be resolved. They gave us no information at all about the hotel, so we weren't told where or when breakfast was, how to order dinner, how to get wine from the machine in the dining room, that we could help ourselves to tea, that there were bikes to hire, that we could take a tour of the vineyard (all things we have only found out about on Tripadvisor since). When we asked how we could walk into town we were sent down a busy main road with no footpaths, which was dangerous and unpleasant.

Ironing out this one problem would be the only way we could improve the hotel. Other than that, I would heartily recommend it - an evening spent snacking on really tasty quiche, drinking lovely 2001 St Emilion and playing board games in the garden was absolutely perfect.

  • Stayed June 2013, travelled as a couple
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Helpful?
Thank viross5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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132 reviews from our community

Traveller rating
    66
    40
    18
    4
    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Somerset West, South Africa
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 8 May 2013

I agree with recent review by Danny L. My wife and I booked for 2 nights in April before attending a conference in Bordeaux and enjoyed it so much , we returned for an extra night after the congress.I acknowledge that we were lucky with the weather, but we had the Francais room, upstairs front facing, and found it perfect. The walk to the village is just enough to take away the guilt of all the meals . The TV system is complicated and limited, but who wants to watch TV in the middle of Bordeaux?

  • Stayed April 2013, travelled on business
    • Value
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Helpful?
Thank tmabin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petaling Jaya, Malaysia
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 30 April 2013

I can't seem to find a word to best describe the category of this establishment. It's not a hotel, it's not a B&B, it's not a chalet. I really don't know what it is. But what I do know is that the place is not for an average or budget traveller, it requires a strong heart and fit enough to withstand the above average charges for your stay.. Yes, it's above average fees works pretty well with its above average experience.. It's justified- period.. You get a very nice room, superb bed, and a lavish bathroom with above average toiletries.. You get a view of the vineyard and the room was spacious and clean, well decorated and it feels affluent.. The towels and bed is very comfortable and of high quality.. It's only dreadful because it keeps making one to miss your room whenever you stepped out of it.. Darn! There is living room where one can just read a book over a glass of wine, there's a pool room, a magnificent dining room like those from the Old English Mansion, there is a modern wine dispenser with a couple of selection to whet your tastebuds, and it works with a card that one can replenish its credit at the reception.. There is a fine selection of tea, it's the best tea I ever had, and I'm dying to get my hands on it again, perhaps when I return in my next visit to Libourne.. The dining menu was not extensive and for a vegetarian like me and my fiance, it was never an issue as we were treated to a specially made dinner by the chef and it tasted great, and the kitchen staff was very attentive to our needs, constantly enquiring about our well being and we sincerely thank her for that.. So we live on another day it seems.. One can also rent bikes from the reception and ride across the vineyard without restrictions and it was a great experience.. We were pretty free one day and decided to explore the town a little.. The nearest town was the town of Saint Emilion- There is a walking path to the town from Relais and it was a great and quiet walk, passing by green and beautiful vineyards.. The town of Libourne was little far off and requires a taxi if you want to explore it.. Well, we decided to take our rented bikes and ride our miles to the town of Libourne, it was pretty far I would say.. Back at the Relais, it was always windy, and the wind was strong enough to reach the windows of my room, and the sound was beautiful and I love it as much as the grapes love it.. It's like the sound of the sea.. We were given a free tour of the underground limestone, it was not mind blowing but the effort by the owner was pretty evident, it tries to bring visitors back to the old wine making days.. We felt there is still room to make it even better.. Appreciation was the only feeling we could offer.. After the tour, it was the wine tasting session, not the usual session where we tried multiple wines, this session was only for one wine in particular, produced by the owner Relais.. The wine was good and we bought a couple of them.. I was hoping we were given a complimentary bottle as guest due to the price of the room, but there wasn't any so it was a little, tiny letdown.. It could have been a perfect stay.. Adrienne was our host and she is a wonderful and lovely lady.. Relais met my expectation of a stay in the vineyard and we had a great time! Oh, you do need a cab to get to Relais from the Libourne Station but the host will do all the necessary booking for you! Great!

  • Stayed September 2012, travelled as a couple
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Helpful?
1 Thank Danny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 3 April 2013

I stayed here with a friend in July 2011 (sorry it took so long to review!). It was everything you imagine a stay in a French chateau to be. The hotel was quiet and peaceful. Lounging in the natural pool, overlooking the vineyards was a highlight. You can walk through some vineyards behind the chateau for about 15 minutes and you land in the middle of St Emilion. Obviously, this is a sleepy, quiet village. So don't expect any entertainment or liveliness at the hotel at night. But that's not why you go to St Emilion. We rented bikes from the Chateau and rode to various wineries. The staff were always very friendly. The chateau's own winery tour was free and very interesting. Highly recommended. Perfect for a couple or family!

  • Stayed July 2012, travelled with friends
    • Value
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Helpful?
Thank lrmorg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 28 October 2012

We stayed for just one night in September 2012 - we had the black and white too which was small but very clean and comfortable, it was also air conditioned which was appreciated as the weather was very warm. The relais is light on staff, but that wasn't a problem as you can help yourself to hot drinks and wine, beer etc. you feel very at home here and the staff in reception were very pleasant.

Things we really liked: quality of decor, communal areas nicely presented and comfy, being so close to St Emilion (beware £25 each way for a cab booked through the hotel!) for great restaurants and beautiful cobbled streets, good staff, great setting in vineyard.

Things that weren't so good: no restaurant on site, toilet in room with glass side so not much privacy from your partner, parking under trees so car got covered in pine sap (ok this probably only bothers 1% of guests, me included!), natural pool was a bit, er, slimy.

Overall - highly recommended upmarket B&B for those looking for comfort and style.

  • Stayed September 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Nohedes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, AL
Level Contributor
111 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 12 October 2012

First the good news! The hotel is located in an idylic setting on a hill overlooking beatiful vineyards. It is a short drive, or an easy walk, from the village of Saint Emilion. The staff is comprised of many expatriate "Brits", so language is not a problem. They were very courteous and helpful. Common areas of the chateau are well appointed and comfortable. There is a very inviting natural pool overlooking the vineyards. A night at the hotel includes a 45 minute wine tour, comprised of a walk through part of the vineyard, a look inside limestone caves where the wine is aged and a wine tasting. So much for the good news! The bad news was our room. We unfortunately were assigned to a room called the"Black and White". It was ridiculously small. With only a stand double bed, there was still barely two feet of room on either side. There was not a chair nor a luggage stand to unpack on, nor was there much storage space, if you wanted to unpack. The room safe was located on the floor, requiring you to neel if you wanted to use it. The bathroom had glass enclosed shower and toilet facilities which afforded no privacy what so ever. Had we been staying more than one night, I would have walked away from these accommodations. I am sure that other, more expensive rooms were better than this. If you reserve a room here and they assign you to the "Black and White"---run, don't walk away from it!

Room Tip: Do not under any circumstance accept assignment to the "Black and White" room!
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
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Helpful?
2 Thank pilotpaul70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 8 October 2012

We enjoyed our short break and unlike others we found the staff friendly and helpful and we had no difficulty finding someone to assist us. The feel of the hotel is more like a large country house where one could relax rather than a hotel and we liked the idea of self selected wines and tea and coffee as opposed to a formal bar. Our room (Out of Africa) was comfortable and had a lovely shower; we liked the towels so much we bought some in St Emilion to take home. The breakfast was enjoyable, but we agree with others that it was expensive for what it was. Overall, we enjoyed our stay and we would recommend it to others.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Roosterandchick13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Relais de Franc Mayne

Property: Le Relais de Franc Mayne
Address: 14 Lieu Dit la Gomerie | Route D243, 33330 Saint-Emilion, France
Region: France > Nouvelle-Aquitaine > Gironde > Saint-Emilion
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 7 Hotels in Saint-Emilion
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Le Relais de Franc Mayne 4*
Number of rooms: 12
Official Description (provided by the hotel):
In the heart of St-Emilion vineyard, the Relais de Franc Mayne provides 11 rooms, all air conditioned and equipped with TV, wireless Internet access, mini bar, private safe. Enjoy a quiet place to stay, a natural swimming pool as well as great wines (Grand Cru Classé). Tours of the property 7 days a week upon booking (French and English). Free tours for hotel guests. ... more   less 
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Also Known As:
Le Relais De Franc Mayne Hotel Saint-Emilion
Chateau Franc Mayne Saint Emilion
Chateau Franc Mayne Hotel

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