Been back just over a week from probably the worst hotel we have ever stayed in abroad! Have read all the recent reviews and agree with them all. Food bad, certainly not up to the expected standard of the 3*+ we were told it was, never heard of the term "all-inclusive light", think they just made it up to make extra money from the guests! We arrived in the early hours of the morning on Sunday 15th July, and were very impressed with the big spacious light and airy reception, had a drink at the bar (which we had to pay for), then went to our room- what a dump!! We were on the ground floor, room 7. Big room, 3 single beds for 2 of us,with a fridge that actually worked, bathroom looked like a "before refurbishment" one, with a tatty shower curtain like one you can buy from a £1 shop. When we arrived there were ants all over the room and bathroom, even crawling over the sheets and pillows- yuck!! Had to do a mass killing spree even before I dared to get into bed! Tried to have a shower, but found the water was freezing cold. Actually, our shower was almost always cold, except sometimes there was warm water for about an hour between 5.30-6.30 in the evening. One evening there was no hot water at all! We subsequently found out that the room next door had hot water all the time, so how does that work?? Outside our room we had a small table with 2 chairs, but near to that there was a permanent pool of green stagnant water, which we were told was from the air conditioning unit in the rooms above us. It made the marble slabs outside our room very slippery, but this water was never brushed away so just got bigger each day. The open air room we ate all our meals in was not nice, and was open to all the flies, and when the metal covers over the food containers were removed so you could help yourself (think of school dinners) often the flies swooped onto the food. More yuck! Table cloths were only wiped down after meals too, no nice clean white cloths replaced for the next meal. One evening meal, the only dessert was a tray full of red apples on individual saucers, not very inviting. The usual waitress was very helpful and cheerful, how she remained happy, I will never know! We had a couple of so called "power cuts" in the afternoons when we had tea/coffee and cakes, meaning there were no drinks from the dispensers behind the pool bar, or hot drinks either. Amazingly, the electricity came back in time for the dinner though! Talking of electricity... the man who did all the DIY came to replace a light bulb in the outside light next to our room, I told him our light wasn't working either. He took the lampshade off and discovered no bulb there. Aha he said, went to replace the bulb with a new one, and nearly electrocuted himself! A big bang, his screwdriver flew out of his hand, and he almost fell off the chair!! This fused all the lights in the nearby rooms, so we decided not to try to replace the bulb again. Ther had been a fire in one of the rooms a few days before we arrived, and I'm not surprised as the electrics were a death trap!!
The pool was ok, but nowhere near enough sunbeds for the guests, these were not stacked up and the area hosed down at the end of the day, subsequently, people left towels overnight on "their" beds, meaning some always got a bed, and others never did. I thoght this practice was reserved for the Germans, but we were all from GB I think. One night someone apparently took all of the towels off the beds and put them in a pile somewhere- obviously had had enough of this mean-spiritedness regarding the sunbed exclusive rights some people displayed.
The area around the hotel was also very run down, and had the air of a village that had definitely seen better days. A supermarket opposite was boarded up, as were other places nearby. You were really stuck in the middle of nowhere, and the little local train only ran on 1 night whilst we were there, and we were told it was broken. There was a lovely cafe opposite the sea, and we had breakfast there 1 morning just to have a change from the usual mini frankfurters and flat omelettes and pale beans that were offered every day! However, it was a good 15 min walk to the sea, and in the blazing 50*c heat, not very pleasant. I believe the walk to the bus stop the other way was even further, so we hired a car for 4 days as I have limited mobility (had a knee replaced in March and am waiting for the other one in a few months), so felt there was no option but to do that, which also meant we could get away from the terrible hotel! We saw most of Rhodes in 3 days, a beautiful island, esp on the west coast, with some amazing beaches (most were shingle) and beautiful blue,calm, warm water to swim in.
We decided to leave Sivila Hotel 2 days before we were due to come home, and joined a couple of others at the Lutania Hotel in Kolympia nearby. Wow- what a difference!! Real 4* luxury, proper all-inclusive food and drinks, beautiful meals and loads of choice too. They charged only 130 euros for 1 night and 4 meals, and an extra 24 euros to keep our room until 7pm. The manager actually apologised for our experience at the Sivila, and offered a discount for next year with them if we wanted to return. We also saw some local Greek dancers too- the 1st bit of entertainment we had had all week!
On the positive side, all the other guests were very friendly at the Sivila, although our main topic of conversation was undoubtedly our bad shared experiences there! We were told it used to be an old people's home, but the management had quite clearly tried to turn it into a money-making scheme on the lowest possible budget, with poor accomodation and food. We paid almost £900 for our holiday too, not exactly cheap, so we should have had a better experience than we did.
I would definitely not recommend this hotel to anyone else, unless a total overhaul was done.
Sorry guys, left quite a bitter taste in the mouth this one! Oh yes, forgot to mention that I also got eaten alive by the mosquitos and had to go twice to the pharmacy to get expensive lotions to ease the pain and itching.The scars have only just gone too!
- Official Description (provided by the hotel):
- The hotel offers a total of 55 comfortable rooms, which can accommodate between 2 and 4 people (depending on the type of room booked). Fridges are available on request (with a local charge) and all the rooms have a telephone, air-conditioning (with a local charge), daily house-keeping and either a private balcony or shared terrace.Please note that free air conditioning is provided. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, LoveHolidays, Stayforlong S.L., HostelWorld, Ebookers, HotelQuickly, 5viajes2012 S.L. and Evoline ltd so you can book your Sivila Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sivila Hotel Rhodes/Afandou, Greece