The mark warner staff are lovely! namely the kids club manager, and their staff, the tennis coaches, and the cycle team are great. The general manager Sue is so lovely as is the customer service manager. If you ask them for something they will go out of their way to make it happen
We had a great room although for some reason the air conditioning panel had been screwed shut so you couldn't decide what function you wanted?!
Cleaning up until 3pm which was slightly annoying if trying to put kids down for nap but if you call they will come and clean asap if they can.
I would rate cleaning 3/4 out of 5 although I have been spoilt all my life in 5 plus star hotels so for Mark Warner this is good.
Bed was comfortable. Travel cot was grubby; would advise to bring your own.
Bathroom; there was space for a full bath but only put in half baths… annoying but other than that fine. No hot water on several occasions. Floor was hard and no carpets.
Ikea/basic style furnishings.
Great black out blinds got an amazing nights sleep.
Unfortunatley people next to us smoking 24-7 on balcony so couldn't use balcony as have several young children.
Got fed up of buffet for dinner; desserts always a cream cake and fluorescent ice-cream- artificial colouring. Not fresh cream tasted like hut, and tasteless. few attempts at cakes some epic failures i.e chocolate torte; one came out chocolate set, next one put out was pool of liquid chocolate.
Dinner; good ingredients but overcooked- sword fish so tough, lamb overcooked, pasta overcooked.
Breakfast; waffles, pancakes, eggs cooked to order, beans, bacon, croissants- mini and chocolate variety, muslie, cereals, fruits and bread.
Pool Bar; chips tasted refried and chicken tasted funny. Nothing to write home about. Not keen on their 'pizza'.
Chinese; was okay, noodles appeared to be instant; sometimes hit and miss- chicken wings one day nice other day so sickly sweet :S
Even though a buffet theme every night, food was basically the same every night. Last night was expecting something a bit special but they spent more time carving watermelons than they did cooking i ate a plate of cold chips and dug leg that must have been cooked for hours- so dry. The calamri was soggy and soaked in oil- I often had heartburn from the overuse of oil. But then I didn't expect more as Mark Warner aren't known for the food.
Service at dinner; they took your plate away even before you finished your last mouthful! I found them hovering over me I didnt like it and felt smothered. I would rather be left alone to have a conversation. They ask what you want to drink before you have a chance to sit down and bring the bill for drinks with the drinks; off-putting.
Amazing coaches, lovely and friendly, great group of people. Astro courts with sand on… bit slippery but not bad.
Was windy; some sessions cancelled, difficult to arrange around other activities due to many private lessons taking place.
Excellent equipment, friendly staff, great rides
amazing and faultless. My children had an amazing time, I didn't worry about them at all, can't thank them enough. Only thing I would have liked more is that they take pictures of the kids during their time with them… I loved hearing what they did but would have preferred seeing too.
STONEY AND DULL. If you like golden white sandy beaches this is not the place for you. Its all rocky and stoney. No sugarcoating. You need beach shoes without a doubt. I didn't mind as I hate the beach :)
If they changed the chef/ improved food I would go back. I loved the childcare staff and the tennis too.
Wonder what its like when hotel is full; would be more pressure on staff etc… was quite empty when we went.
Transfer from hotel; fine; coach ride not bad its about half an hour. Small town 15 mins walk away- quite scary as no pavement and greeks drive so close to you even though they can see you pushing buggy! Worth going into town as shop on site is a RIP OFF- nappies double the price/ icecreams/ drinks/ water etc.
Washing machine and dryer on site; bit expensive at 5 euro per wash and 5 euro per dry but huge machine could split cost with others…..
NO HEATING IN OUTDOOR POOLS. FREEZING.
Indoor pool was heated and fine for swimming.
Room cleaners friendly, happy to give extra towels etc.
crickets noisy at night, sprinklers noisy at night, air-conditioning units ( outside) very noisy but can't be heard once in room.
We had a lovely time here just got fed up of the food…..would suggest going half board or if you go full board eat in chinese restaurant only. Otherwise seems like a lot to pay for food at pool bar which is not particularly nice.
- Official Description (provided by the hotel):
- FIVE STAR HOTEL ... more less
- Also Known As:
- Levante Beach Resort Rhodes/Afandou, Greece