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Melia Villa Capri Hotel & Spa
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Reviews (263)
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All reviewsrooms are modernsmall shoppingnice boutique hotelwelcome treatstaff for making our staywelcome drinkgreat poolclose to shopslovely balconydinner one nightthe air conditioningcomfortable bedspent a weektaxi ridemuch quieterwalking distancememorable stay
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Reviewed 5 August 2014

The hotels is very chic, the staff is very good, the beds are confortable, the pool area is incredible, the restaurant nice, I will say is one of the best in Anacapri. is a Melia so you will have a service of excellence.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International
Thank Krystal C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea G, Direttore at Melia Villa Capri Hotel & Spa, responded to this reviewResponded 9 August 2014

Dear Guest,

we are extremely grateful for your lovely feedback as to the recent experience lived with us.

Your kind words addressed to staff professionalism and highlighting our excellent service, mean a reason of great pride and motivation for us all, since we daily work with passion to provide high quality service to our Guests.

We are just happy to learn that we were able to transmit such service vocation to you, turning your stay into a unique experience...

Looking forward to welcoming you back at the occasion of your future visit to the Blue Island...

Kindest Regards,


Andrea Giorgi
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

Great looking room and service here at Melia Villa Capri... new spot under a year old and the staff was very helpful, recommending restaurants, places to go , see and do. I would stay here again as it is located in a great spot for some quiet time at night away from Capri itself.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Joe N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea G, Director General at Melia Villa Capri Hotel & Spa, responded to this reviewResponded 26 July 2014

Dear Guest,
we wish to thank you for sharing your recent experience at our Luxury Hotel & Spa.
Your congrats to the staff professionalism and highlighting our excellent service, mean a reason of great pride and motivation for us all, since we daily work with passion to provide high quality service to our Guests.
Hope to welcome you again,
All the Best

Andrea Giorgi
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

We stayed here for 3 nights and enjoyed it very much. The hotel staff was friendly and very helpful. Rooms are contemporary, clean and well appointed. Our room had a large balcony facing the front of the hotel. I would advise asking for a room facing the street or the back facing the pool area. Breakfast was awesome. So many selections, so little time!
Staying in Anacapri was the perfect choice for us. Less hustle and bustle of Capri, but only a bus ride away. We enjoyed the best of both. We would definitely return to Melia in the future.

Room Tip: Balcony in front or back facing the pool. Order drinks and sit outside and enjoy the people watching.
  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Shoeshop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea G, Director General at Melia Villa Capri Hotel & Spa, responded to this reviewResponded 26 July 2014

Dear Guest,
We wish to thank you for the time spent in reporting your feedback as to your recent stay at Meliá Villa Capri & Spa and to share your beautiful pictures with us.
We are glad to know that you enjoyed your experience here, from the Staff professionalism to the the brakfast.
Your appreciatons on our rooms and facilities make us really pleased!
We look forward to welcoming you back at Meliá Villa Capri to let you continue your unique experience with us!
Yours sincerely,

Andrea Giorgi
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2014

On our recent trip to Italy we chose this hotel for our stay on Capri as it was located in the quieter town of AnaCapri. This afforded us the ability to easily get to town of Capri with it's crowds, restaurants and great shopping then retreat back to the much quieter alleys of AnaCapri for some R and R by the pool. The hotel is new and quite impressive; very modern in décor and has the BEST STAFF!! They were always accommodating of our every request and made great recommendations to us for places to go, things to do and mostly where to eat and drink. Special thanks go out to Roberta and Mimmo for taking such great care of us. Go visit them as I am sure they will do the same for you!!!

Room Tip: All front and rear rooms have good views and beautiful balconies. We loved our rooms #111 and #208.
  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Gary N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea G, Director General at Melia Villa Capri Hotel & Spa, responded to this reviewResponded 26 July 2014

Dear Mr Gary ,
thank you for your wonderful review!
Thank you also for the kind words addressed to the staff professionalism and warm attitude, especially as regard to Roberta and Mimmo,
Please, be informed that we have transmitted your comments to them and shared also with the rest of the team.
All your happiness really moved us, we feel pampered as well by all your congrats!
We strongly hope you can visit Capri again and to host you at our Villa, we will be glad to reserve for you a great "Welcome back!" With our warmest regards

Andrea Giorgi
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2014 via mobile

The only five star with this hotel is the prices. Luxary rooms - sure, very small rooms with no view. The balcony is next to the neighboors messy backyard. The pool area is also on a backyard without any view. The looby is ok, but is facing a souvenier shop. The breakfast is good. No wifi in the pool area. The prices in the SPA is extreme.

Stayed: July 2014
3  Thank Petter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea G, Director General at Melia Villa Capri Hotel & Spa, responded to this reviewResponded 25 July 2014

Dear Guest,

Thank you for taking the time to share your opinions about your recent stay at Melià Villa Capri Hotel & Spa.
Each of our Guests'comment is valuable for us to monitor the high service quality we strive to offer.
since we do take the comfort of our guests very seroiusly at our Boutique Resort, aiming to covert each journey into memorable experience, we do regret very much to realize your discontent as to your room and the relative service.
Consiering that we provide a range of different room's categories, we are always glad to be of support by changing room, according to the Hotel availability, or our suggesting an upper category in compliance with the Guests' needs.
We are located in the Historical centre of Anacapri and we have no seaview, as a metter of fact there isn't any mantion about the view in any web site pubblicity.
We regret that you didn't appreciate our swimming pool which has the view on Monte Solaro, the hightest point of the Island.
We would like to mantion the attention of our staff, expecially Francesca, to contact you as soon as you wrote your review, unfortunatetly anything was complained at the reception before it.
Really hope that you will decide to give us another chance to gain your confidence and turn your stay into a great experience.
Regards.

Andrea Giorgi
Resiednt Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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