Caesar Augustus is consistently recognized as one of the best hotel/resorts in the world...a few years back; recognized as the #1 Resort in the world. There is good reason for this...CA is set in the middle of a sprawling property that overlooks the Med. Sea with views -- really -- unmatched anywhere in Anacapri -- perhaps anywhere in the world. The resort has most everything one could want in the way of facilities -- a large 'infinity pool,' that overlooks the Sea; a Spa with full services; a wonderful steam room; a bar and a restaurant (will come back to that in a moment)....and a beautiful garden with a rich variety of herbs, vegetables and fruits..... It is true, that as a hotel/resort; it is hard to beat out what it has to offer....but....when you are on top a long time; the little things begin to be neglected; and the focus on the customer/guest can be lost a bit in the grandeur -- I believe that is what is happening at the CA.
Specific things of which to be aware ---
Number one -- the cost at the bar; the restaurant and room service. My wife and I were sent to CA as a gift from good friends (really good friends!); so I suppose if you have the cash to pay for a room; then concern about ridiculously high prices should not bother you. However -- the prices are ridiculously high. When we arrived, our room was not ready for several hours...so we sat on the beautiful terrace...and during our long wait, we ordered two gin and tonics and two glasses of Pinot Grigio - the bar bill was roughly $75 (pause for effect). We asked for a dinner menu...salads started at 28 Euros ($38 in today's trading). They offer a "pre-selected" course menu which was 110 Euros per person (excluding any drinks). For two -- that's $300 -- without drinks. The breakfast room service menu was laughable... (we brought one home to show friends)... one glass of orange juice ($11); one cup of soft fruit ($22) + a room service charge of $14. However, the breakfast package is worth including as the buffet breakfast is very, very good -- but throughout our five night stay -- was the only meal we enjoyed at CA. We simply could not see paying $300 for a meal, which, in town, would be about $100. We thought it might be just us; until we heard two other guests saying the same thing. Like my review of the Casa Angelina; the high prices are likely in large part the reason for the scarce crowd, in the restaurant. Head in town to Barbarrosa's and you'll pay less than 100 Euros for bottle of wine; appetizers, full meals and good service. If CA would cut their bar and restaurant prices in half -- they would see their patronage in their restaurants increase by an equal percentage. (Keeping in mind that CA caters primarily to those who can likely pay a great deal for meals.... but we saw a few young honeymoon couples -- so I would caution them against spending their first year's savings on a few nights at the CA!).
Second -- beds. The beds are NOT king; they are double and they are NOT firm (sink in the middle). For a 5-Star hotel; they need to replace the bedding to keep up with their competition.
Third -- language barrier. The staff is VERY friendly and does try very hard to respond to your needs with a smile and energy -- however, language is a problem. In asking for information about trips to the Blue Grotto -- we received four different versions (literally) from various staff members. The most proficient in English (Laura), was quick to greet us in the evening with a hearty "Good Morning!" CA could stand to hire one US or UK staff member who can speak Italian; as most of the guests we observed were US, UK or Canadian.
Fourth -- bathroom. Unless you buck up for a full suite -- you are going to get a regular sized bath with a very small tub or a very small shower. Our shower was clogged when we arrived and after the first shower, we were literally standing in an inch and a half of water (5 star service? Don't think so). They fixed it, and it drained for a few more says, and then it started again. Don't be fooled by the photo of a bathroom/shower/tub that overlooks the Med. Sea -- those are ONLY in the suite rooms. The regular rooms and Deluxe SeaView rooms have no windows in the bath, (however, the bathrooms are nice and come with the regulars -- supplies, robes, slippers, plush towels, etc.)
Fifth -- the "beach!" Do not (repeat.... DO NOT!) waste your time going to the "beach" with which CA has some arrangement. Once again, getting specific and clear English directions to the "beach" was difficult, but we finally got clarity -- free shuttle to the port; free boat ride to the beach -- but ugh...really. The "beach" consists of a line of chairs either on the edge of the water or on a built up deck. When we arrived, we were taken to the "private area" of the deck -- which consisted of the five or six sets of chairs at the end of the others. No one came to offer drinks or snacks....there is a bistro and bar -- but the menu is limited and you compete quickly with tours that stop there for lunch as part of their 'round the Island tour. A good bit of the time we were there; staff were out in the water with nets pulling out trash (some of which appeared to be toilet paper). I went to the nearby inlet with the hope of doing a bit of snorkeling -- but it was trashy; and most of the underwater life -- had moved onto nicer shores! When we left, a staff member tried to 'charge us' for our time! He handed us a bill for $30! I told him we were with CA and we were told we had free use of the beach...and he quickly ran off to "check" with someone else. Evidently, he knew he was not going to win that battle and let it go. We had come planning to spend the day -- we spent about two hours and returned to the beautiful pool.
So...what to expect? Well, the CA is a beautiful hotel/resort in a beautiful location with wonderful staff -- but for the price one pays for the room and to be listed as a 5-Star world class resort; a gust should get a great deal more for the money. If you have money to burn; you will probably love your stay (though you'll leave with memories of a saggy bed!). Overall, CA is a Feast for the Senses but a Famine for the Wallet. With just a bit more attention to the guest, CA could rightly claim its well-worn reputation; and my overall rating would move from 3 stars to 5....but not for now!
- Official Description (provided by the hotel):
- The beauty of a villa suspended between the sea and sky surrounding Capri. The luxury of a 5 star hotel designed to look and feel just like your own beautiful island home. The privacy guaranteed by the secluded location, on the cliff edge, 300 meters above the sea. The only 5 star hotel on the island of Capri with: A breathtaking view encompassing the whole of the Bay of Naples and the Amalfi Coast Six utterly unique imperial suites A restaurant serving zero miles cuisine made with ingredients grown in the kitchen garden that you can visit every day A double level infinity pool facing the sea An outdoor wellness area ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, LoveHolidays, Ebookers, Agoda, Priceline, Odigeo, TripOnline SA, Traveltool, S.L.U., HRS, Cancelon, Evoline ltd and HotelQuickly so you can book your Caesar Augustus Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Caesar Augustus
- Caesar Augustus Anacapri
- Caesar Augustus Hotel Island Of Capri/Anacapri, Italy