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The White House Hotel
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Reviews (299)
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All reviewsherm islandwhite houseconservatory restaurantday tripperschannel islandsthe cottagespeace and quietthe main hotelenjoy the peacewine listnew chefsunny dayamazing locationtwo night staythe hotel receptionlovely hotelspecial hotel
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Reviewed 19 April 2014 via mobile

We stayed here with our three young children. The setting and views are fabulous. The room for 5 was very comfortable with bunks for two and a put-me-up. Dinner very good, breakfast a little disappointing with rather weak coffee, greasy hash browns and grapefruit juice that had never seen a grapefruit. But overall, a memorable and excellent stay, good value too.

Stayed: April 2014
Thank Ulrikakaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HermIsland, Director of Hospitality at The White House Hotel, responded to this reviewResponded 22 April 2014

Dear Ulrikakaka

Great to hear from you, and we're delighted that you enjoyed your recent stay at the White House Hotel with your family.

Many thanks for your thoughts regarding breakfast, the new seasonal team will make some tweaks here to ensure that the issues you have highlighted are remedied quickly.

We really hope that you're able to visit again soon, when it would be wonderful to welcome you all back ashore.

Best wishes




Jonathan Watson
Director of Hospitality
Herm Island

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2014

I had a fantastic stay at the White House last weekend taking part in one of their casual, informative and enjoyable wine weekends. We had a great room in one of the cottages a few steps away from the main hotel which offered a large bed, ensuite bathroom and a beautiful view over the harbour and across to Guernsey.
The weekend package included dinner which was taken in the Conservatory Restaurant and offered more great views to compliment the excellent food. The menu was different each night with original dishes to suit all tastes including vegetarian options and fresh caught local fish.
The White House has an extensive wine list so there were some difficult decisions but they were made easier by the helpful suggestions of all the knowledgable staff.

Herm is a very relaxing place to spend time, walking, on the beach or in the water and the hotel just adds to the magic!

  • Stayed: April 2014, travelled as a couple
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Thank Mabmate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HermIsland, Director of Hospitality at The White House Hotel, responded to this reviewResponded 19 April 2014

Dear Mabmate,

Thank you for your wonderful review of the White House Hotel. We're delighted that you enjoyed the wine tasting weekend, and also the dining, wine list, the Hotel team, and of course the Island as a whole.

We very much look forward to welcoming you back to the White House.

Best regards


Jonathan Watson
Director of Hospitality
Herm Island

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2014

I have been going to herm since I was a child , the White House is A diamond in a noises polluted world , there are no cars on the island . Beautiful. Quite beaches It is like going back in time , to the 40s 50s. The hotel is cosy warm top food very comfortable beds . As good as mine at home . Swimming pool , a place of reflection. To gain calm. Rebuild energies . . The staff are the best nothing is too much trouble . Wonderful can not wait to go back again and again . In life things keep changing. It is comforting and reassuring To know the White House. Is still the same , it stands proud beckoning as you arrive on the island There is no rating for this hotel it's off the scale. Priceless . Thank you .

Room Tip: They are all wonderful .
  • Stayed: September 2013, travelled as a couple
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2  Thank lesley h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HermIsland, Director of Hospitality at The White House Hotel, responded to this reviewResponded 5 March 2014

Dear Lesley H,

We're delighted that you have been returning to the White House Hotel for a number of years, and look forward to welcoming you again for many more. We're always very careful to select the team of seasonal staff, and to ensure that nothing changes too dramatically on the Island as a whole.

We very much look forward to welcoming you ashore soon.

Best wishes


Jonathan Watson
Director of Hospitality
Herm Island

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2014

We have been here for the 2nd time in 2011 and it was great again. Definitely coming back on Herm Island. Very friendly people warmly welcomed.Despite the long journey for us, this is the ultimate place to stay.

Room Tip: The room with a view of Guernsey are beautiful
  • Stayed: July 2013, travelled with family
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Thank hgsuers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HermIsland, Director of Hospitality at The White House Hotel, responded to this reviewResponded 5 March 2014

Dear Herbert

Very many thanks for your positive review. We are delighted that you enjoy the atmosphere of the Hotel and the Island, and we're very much looking forward to welcoming you back to Herm.

Best regards



Jonathan.

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Reviewed 17 January 2014

It was a bit like Fawlty Towers on arrival. Our luggage was delivered to the wrong room. Had to hump and haul it to the correct room - which took some finding, only to discover someone else's luggage there.....which i then had to haul back to reception, whereupon a fellow guest arrived to take it away? When booking i was informed that there were no rooms available in the main hotel, but on arrival i discovered that this wasn't true and we were offered two rooms. We chose one, only to be taken to the other.....at which point i gave in, accepted it, and had to fetch the luggage back again. Just had to smile really. Maybe i booked too early as well as not long after booking i got an email offering us discounted rates which of course we had just missed because i had paid a voluntary deposit.
Anyway......the food seemed to have improved in the hotel, but there was much less choice at the Mermaid pub. Still, i do like the island and the hotel. Herm is great if the weather is good.

  • Stayed: June 2013, travelled with family
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3  Thank WestportRam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HermIsland, Director of Hospitality at The White House Hotel, responded to this reviewResponded 23 January 2014

Dear WestportRam,

We're delighted to hear that you enjoy visiting Herm and the White House Hotel. It was very exciting for us to achieve a second rosette in the Conservatory restaurant for the level of cuisine in the 2013 season, which of course, we are going to carry into 2014.

Your arrival did seem confused, for which we are very sorry to hear. Specific rooms are booked in the Hotel, now with full descriptions on our website booking portal, which may help in selecting the right room for your stay.

We do offer special rates every now and again, in order to target areas where we have rooms left to sell, and so guests taking these offers do not have as much choice in specific rooms, whereas those guests who book further in advance have a greater choice.

I do hope that we have the pleasure of welcoming you back again in the near future.

Best wishes



Jonathan Watson
Director of Hospitality
Herm Island

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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