Arrived from Perth for one night with friends. No mention on website that I could see that te hostel is unmanned until 3.30 so you cant get your room until after then.
We booked a double but were given a twin due to availability. Twin means 4 bunk beds in a room. The door to the room was open on arrival and the window was broken - with it open and so the room was freezing! My partner asked the manager for a heater as all other rooms had one and he ignored our request. He advised the window wasn't broken it was put in wrong! There were dead bugs in the room and about 5 Mosquitos flying around! The people staying were noisy all night and the room we had was J, which is next to the male toilets and showers! (very thin walls should say enough). My partner and I got no sleep with people coming and going as the room is also on the main thoroughfare with people sitting outside the window until all hours. The hostel wasn't full when we stayed but we weren't allowed to move rooms! All in all the only positive thing was the company we had and the departure in the morning!
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