My friend and I both have a family with two young children. We both reserved smoke free rooms. After skiing in the Hunter Mountains, we arrived to this inn little later than others; around 7PM. When we checked in, they gave us awful smoking rooms. I complained about the smell and told the front desk that I had reserved a non-smoking room.
The front desk person told me that when I reserved, the only room which they guaranteed was a smoking one (which wasn't true, or their reservation system failed to inform me this). If I wished for a smoke free room, I had to upgrade to a suite, which costed additional $70 more.
My wife then asked them if they had air refreshing sprays. They simply said no!
I am a smoker, and I couldn't stand the smell. I tried to leave the windows open at night, but still didn't help. We couldn't sleep, and as soon as morning arrived, we simply left and headed home.
This inn is very far from either Hunter or the Windham ski mountains. I don't think it is worth the money for the skiers.
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- Best Western West Coxsackie
- West Coxsackie Best Western