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“Disappointing! ”

Rivendell Winery Estate Cellar Door
Ranked #23 of 33 things to do in Yallingup
Attraction details
Perth, Australia
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Disappointing! ”
Reviewed 31 May 2014 via mobile

Very long wait (nearly 2 hours) for the main meal - with no apology or consolation offered. the entrée was meagre. The staff were friendly and polite but there were simply not enough -especially chefs! We had to go to simmos as we left hungry and dissatisfied. Be prepared to wait. The wine tasting was great.

1 Thank dashfoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David I, Owner at Rivendell Winery Estate Cellar Door, responded to this review, 1 June 2014
I am so sorry to hear of your disappointment with the service at Rivendell Restaurant. We were a little overwhelmed over the long weekend and sadly somewhat understaffed. Hopefully this a lesson we'll learnt! I know Carol and the team worked tirelessly to satisfy everyone and again I'm sorry we let you down.
Hopefully if your passing this way again you might give us a chance to redeem ourselves and show you the service we are building our reputation on - friendly and fussed about with great food and service. We love to have that opportunity.

Kind regards,

David Irvin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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