What an absolute gem of a place. We experienced an Indian Head massage followed by some time in... read more
What an absolute gem of a place. We experienced an Indian Head massage followed by some time in... read more
My husband and I had the most amazing experience at the lost springs, we had the “ lost journey... read more
My sister & I visited on a Tuesday afternoon in July - not too many people, lovely green surroundings, warm pools & the massage after our swim was excellent.
My only gripe was the robe was too small & towels should be more available.
Otherwise it was a really enjoyable experience & I’ll definitely go again.
We had such a lovely time here. Everyone who works here is lovely. We had cocktails in the hot springs - nom nom nom. Then massages (was a girls weekend away). Awesome. The kind of massage that makes you dribble through your head hole, and yes, I woke myself up with a snore. Definately will be back.
Enjoy a tropical atmosphere without the plane ride. Excellent spa massage and pools are exquisite to visit.
My friend and i had the decadence package. Treatments were amazing and my lady was so lovely!! Lost Spring didnt have my antipasto platter on my order and had to order it again after some discussion. I dont drink bubbles so had a cocktail instead. You may want to consider changing the drink as an option on the booking as my friend had to change also and pay the difference. This package was quite a lot of money so would have thought they could have just changed the drink. The waiters were exceptional always on the go and the food was amazing!! Change rooms were a little dirty but overall i had a great day!!
Thank you for taking the time out to review your time with us narnie1457.
So happy to hear you found your treatments amazing and your therapist lovely.
We really do apologize about your platter being missed from your package-we had some technical difficultly with our printers that day and really do apologize that this impacted your experience.
This is thankfully a very seldom occurrence.
Thank you for your feedback on the drinks with the packages, we will certainly take that on board when revisiting the packages early next year.
With regards to the changing rooms being a little dirty-we have staff always doing the rounds of our newly renovated bathrooms on clean up mode, however must have been slightly out of pace when you were using them. We will make sure we are getting in there more often.
We look forward to your next visit and will be hoping we get 5 stars out of 5 next time.
Absolutely perfect! Beautiful, relaxing and the massage was amazing. We were made to feel very welcome and will definitely be back.
a friend and I came for a rainforest retreat massage and facial. Thought we would also enjoy the thermal pools and have some lunch while there. We found one pool was to hot, other was to cold. Others were speaking loudly in the pool we were in. The masseuse was lovely however used an excessive amount of oil and felt rushed, was unable to relax, facial also felt rushed because of her technique. For lunch I got a salad. No dressing, and incredibly boring. For $28 I felt ripped off. Sorry but I won’t be back in a hurry.
Thanks for taking the time out to review your recent experience with us here at The Lost Spring.
We are sorry to hear that you did not enjoy the pools, food or spa treatments. Hard to read but if it helps us improve our services then we thank you.
Our pools do range from 32-41 degrees so there is a perfect temperature for everyone. Moving around from space to space helps find that exact temperature that suits you.
The Caesar salad ($21) with added chicken ($7) comes with a Caesar dressing and if there wasn’t enough we would have been happy to give you more. The Caesar salad is renowned for its simplicity of ingredients, but good quality produce. For a more exciting dish with lots of variety we have many different options including our grazing platter ($24) and our Roast beef on Rye ($21.50)
Our Pure Fiji massage does have a generous application of oil applied but so beneficial for you and easily absorbed into the skin.
Sorry to hear you wont be back in a hurry, however we would very much like to think you will give us another try sometime near in the future.