I first visited this hotel at the end of June in 2012 after booking it through Late Rooms. I stayed in the Arran Suite which was a nice room but had many faults in my opinion from handles missing on the furniture, lights nor TV working and hundreds of dead flies inbetween the secondry windows and the original panes. The staff however were excellent and after complaining I was asked to return at some time in the future to compare each stay.
The difference found was monumental. My fiancee and I were welcomed by Richard the deputy manager and shown by him to our room - the Kintyre Suite. What a lovely room. Beautiful bathroom and an amazing 4 poster bed - very comfortable! In contrast, it was just about perfect... My only complaint? If I am being picky, it was the complimentary bathrobe which had certainly seen better days. Apart from this minor issue however, everything was fine - the breakfast was great, and the night porter, Barry an absolute star! If the quality and service were like this all the time, this would be without doubt, one of THE hotels to stay at in the Glasgow area... Thanks to all the staff concerned - we will be back! :0)More