We booked this hotel in time for Valentine's and stayed the following weekend. We had booked this and received an email confirmation about what was included within the price. It said:
Junior Suite Double Room sleeps 2 Breakfast included
Room Notes: KING size bed / Double Jacuzzi / full Breakfast. Tea/Coffee/Biscuits - Fruit- Chocs- Flower Vase- Bottled Water.Bathrobes.Hairdryer Flat Screen Digital TV. FREE WIFI. 2 course meal & coffee with bottle of wine for two with free parking.
However when arriving for dinner we asked if there was a set menu we had to pick from for the deal they told us it wasn't included as it was an advertisement for an additional purchase. We decided to take the offer of 2 courses for 2 people for £39.00. That to me means we get 2 courses each and a bottle of wine for £39 however it actually meant 2 main courses (1each) and a bottle of wine between us. A starter or dessert was another additional cost. So we picked the steak and asked just 2 steaks please...~that is literally what we were given on a plate just one slab of meat with nothing else. Half way through we were approached by the waiter who put down a bowl of chips and said: "Oh I do apologise I forgot your french fries." They weren't french fries they were chunky chips and very plain ones at that! The room was very cluttered with furniture- the furniture was over size compared to the size of the room it was in. The "jacuzzi" for 2 offered was infact a bath with jet spray function built for one even though the pictures showed a jacuzzi built into the floor big enough for at least 2 people. The bed was very uncomfortable and seemed to dip in the middle so we couldnt lie flat and the pillows were lumpy. The frame constantly rattled during the night and I was kept awake through out. The blind couldn't pull down due to a mock draw string at the side. The cherry ontop of this experience was checking out only to be handed a bill of £180 for the night as the amount apparently wasn't fully paid online when booking. Really spoiled our week off together for Valentines, too much money when all we got was a room. At least we had Ant and Dec on TV to keep us entertained.
We stayed to check the place out for our wedding reception, think we will be looking elsewhere after that!
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- Also Known As:
- Dalmeny Park Country Hotel
- Dalmeny Park Country Glasgow