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Staybridge Suites Buffalo/West Seneca
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Reviews (163)
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148 - 153 of 163 reviews
Reviewed 25 December 2010

We stayed a few nights. Moved rooms when a barking dog was in the next room. They did say pet friendly. Would have given the hotel 5 stars except that they allow pets.

  • Stayed: December 2010
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Thank VerdantTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinVerrall, General Manager at Staybridge Suites Buffalo/West Seneca, responded to this reviewResponded 13 January 2011

Thank you for posting on TripAdvisor. We appreciate you sharing you experience with the "World" via TripAdvisor.

Again, Thank you for your kind words.

Yours In Hospitality,
Kevin Verrall
Vice President & General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2010

i have stayed at this location several times and you will not find a better hotel in western new york. the rooms are great, the staff if the best . i am now a loyal staybridge customer and highly urge anyone staying in the area to check out this location

  • Stayed: September 2010, travelled solo
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Thank gpritch40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinVerrall, General Manager at Staybridge Suites Buffalo/West Seneca, responded to this reviewResponded 13 January 2011

Thank you for posting on TripAdvisor. It is always nice to hear that we have delivered on our service and quality promise.

We sincerely appreciate your comments.

Yours In Hospitality,

Kevin Verrall
Vice President & General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2010

Beautiful hotel with immaculate facilities and kind, caring staff. Staff was very gracious because our youngest child was in a wheelchair at the time.

  • Stayed: October 2010, travelled with family
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Thank RSH01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinVerrall, General Manager at Staybridge Suites Buffalo/West Seneca, responded to this reviewResponded 13 January 2011

Thank you for posting on TripAdvisor. Our greatest source of advertising is the kind words of our guests that have stayed with us.

We look forward to serving you again soon.

Yours In Hospitality,

Kevin Verrall

Vice President & General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2010

We went to the Buffalo area to visit our son and daughter as wells officiate at a wedding. The location suited us well for all our needs. We especially liked the ice maker in the refrigerator, and the complimentary use of the washer and dryer. The breakfast met our needs. The room was a queen suite with nice couch and nice desk area for the computer. The kitchen area was adequately stocked with glasses, silverware,etc. The pool area though a bit chlorinated was nice, the whirlpool was very good. We used the fitness area twice. Good equipment,except someone broke the strap on the recumbent bike making it unusable. The staff was friendly and helpful. We received a very good rate since were there for a week. One small quibble; there was no dish drainer in the room to put anything in after we washed it.

  • Stayed: August 2010, travelled as a couple
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Thank jvh54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinVerrall, Vice President & GM of Hotels at Staybridge Suites Buffalo/West Seneca, responded to this reviewResponded 8 September 2010

Thank you for your kind post on Tripadvisor.

I am pleased that we exceeded your expectations and I will share your comments with our team at the Staybridge Suites Buffalo South. In addition I will make sure the strap on the bike has been repaired and I sincerely appreciate you telling me.

Again, thank you for staying with us and we look forward to seeing you again soon.

Kevin Verrall

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Reviewed 30 July 2010

My brother and I stayed at this hotel after we were bumped from our flight and had to stay an extra night in the area. This hotel was wonderful! After a stressful day, this was the perfect hotel to go to. Everyone was very friendly and even though we were only there for one night, you could tell that the staff got to know those who were there longer and even made introductions. We arrived when there was severe weather and were told what to do in case of a tornado. The amenities were great. Soda fountain that is accessible 24/7, along with coffee and tea. Full kitchen minus oven in the room. Beds were very comfortable. DVD play in the room was great to have. We were able to rest and relax and truly enjoyed our stay. Would highly recommend this hotel to anyone!

  • Stayed: July 2010
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Thank spring525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinVerrall, General Manager at Staybridge Suites Buffalo/West Seneca, responded to this reviewResponded 18 August 2010

Thank you for your kind post on TripAdvisor. I sincerely appreciate you telling the world's largest travel website about the awesome experience that you had as our guest at the Staybridge Suites Buffalo South.

Feedback such as yours is our best source of advertising and knowing that we delivered on our service promise is critical for our entire team.

Again, Thank you and we hope to serve you again soon.

Yours In Hospitality,
Kevin Verrall

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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