I went to Viana for a massage at the spa.
It started out frustrating that the parking lot was full and the valet didn't come out, so I had to drive around and finally park in an industrial park a few blocks away. However, I was greeted very warmly by several smiling employees as I entered the lobby. The lobby was very pretty and the little I saw of the hotel looked very nice.
The spa receptionist was very friendly, sweet, and professional. My treatment room was great and the actual massage wonderful. I also liked the technician, Allison, very much. THe whole spa seemed very clean.
My biggest complaint is the locker room size which is tiny. It seems like it is basically made for one person at a time. I went in to get something from my locker and there were 2 women in there, and I had to wait to get in. It's almost impossible for two people to change at the same time and not bump into each other. I also prefer that the toilets be in the locker room. The rest room was in the salon portion, and things were stored in the shower stall to get them out of the way, like mops and cleaning supplies. That looked unprofessional. Plus, it is odd to sort of walk around in a towel and or robe from the locker room to the salon and back.
There was a shower stall in the locker room, though, and I thought that was odd since If someone is showering when you are getting dressed I would imagine the whole room getting steamed up.
The sauna and steam room are nice, but very small as well, and co-ed. I found the slippers kinda cheap, and the towels a bit too small to stay on you when you wrap them around your body.
I was wished a good day by yet another smiling staff member as I left the hotel lobby.
I feel bad about the negatives because the staff was so great but think Viana could tweek a few things and this spa would be great.
If you was staying at the hotel and didn't really need the locker room the spa is wonderful.
I would go back for the treatments since they were so good and the staff so friendly.
- Official Description (provided by the hotel):
- Welcome to Viana Hotel & Spa! We are a member of the exclusive Small Luxury Hotels of the World and a LEED certified green hotel that has made a commitment to sustainability. Viana Hotel & Spa offers stylish and modern accommodations with luxurious amenities in every room. Our vibrant and colorful decor transmits the feeling of a tropical retreat in the heart of Long Island. Our layout has been carefully thought out to include feng shui, increased harmony, and an enhanced sense of vitality and joy. We are one of the area's only luxury boutique hotels that is energy efficient, green built, and feng shui based. We offer and unique and engaging alternative to small luxury hotels in the areas of Nassau County, Manhattan, and Suffolk County. We have many on-site amenities that are sure to provide the right balance of relaxation and enjoyment for your vacation. Our guests enjoy an atmosphere of peace and calm that is complimented by the zen-like design of each guest room. Special features of our hotel and spa include a rejuvenating spa, a full service beauty and nail salon, a state of the art fitness center and indoor lap pool, and a renowned casual restaurant with Italian/Asian fusion cuisine. Come enjoy our fresh approach to hospitality that ensure our guests' comfort is always attended to in style. We greatly anticipate your visit! Viana Hotel & Spa is a BW Premier Collection member and offers BW rewards points good towards free room stays. BW Rewards(R) members can earn points from a great selection of preferred partners, like Apple, or United Airlines amongst dozens of others. ... more less
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- Also Known As:
- Viana Hotel Westbury
- Viana Hotel & Spa, BW Premier Collection Westbury, New York