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“Great place to stay”

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Viana Hotel & Spa, BW Premier Collection
Ranked #1 of 4 Hotels in Westbury
Certificate of Excellence
GreenLeadersGold level
1 review
“Great place to stay”
Reviewed 19 May 2014

Our stay at this hotel was amazing, the staff os very helpful and the rooms are super clean. We stayed in a king bedroom and it was huge (for hotel rooms). The hot stun is the perfect temperature- great for just relaxing. Overall i have zero complaints- even the food was good.

Room Tip: Get the king, ours faced the parking lot and the sunshine in the morning brightened the room (we lov...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rare B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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711 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (114)
Date | Rating
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English first
Bronx, New York
1 review
Reviewed 16 May 2014

My fiancée and I decided to have a mini getaway at the Viana hotel and spa. When we got there we were floored at just how amazing the hotel was. The staff, room, and just overall atmosphere was well worth the price. We felt like we were home. If you have the chance don't hesitate to check out this great hotel.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aflexg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Orange, New Jersey, USA
Level 4 Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 May 2014

We stayed at Viana Hotel and Spa overnight to attend a wedding nearby. From the moment you enter the driveway of the hotel it becomes very apparent that the staff at the hotel loves their jobs. We were greeted by the friendliest and most helpful bellman I have ever encountered. He removed our bags, parked our car, arranged for a late check out and had our bags in the room before we even got to the room.

The front desk person went out of her way to make the check in process go quickly and smoothly.

The room was very nice, furnished comfortably and had a very, very comfortable bed. If we had any complaint at all it was that there was only one dressing mirror, located on the back of the closet door, in a somewhat dark hallway.

We enjoyed a delightful breakfast buffet with freshly made omelets and a buffet that had something for everyone. While expensive by LI standards, this hotel was worth it. If we need to stay in this area again, Viana would definitely be the place.

Room Tip: Do not bother asking for a room with a view, there aren't any.
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Green Features: The hotel even had a split refuse pail - one for trash and the other for recyclables.
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ed W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freehold, NJ
Level 4 Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 May 2014

I recently spent two nights at the Viana Hotel and Spa. The service level at this hotel was great. Everyone on staff couldn't do enough for us, at any time for even the simplest think. We had a suite on the Penthouse level and it was nicely appointed and extremely clean. The area is close to shopping. It is next door to a movie theater. I would definitely stay again, if my travels take me to the area.

Room Tip: We had a corner suite and it was quiet and we slept wonderfully.
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Green Features: They did offer a practice of not changing the sheets every day, to save on water, which we took advantage of.
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mlrl1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, New Jersey
Level 5 Contributor
93 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 7 May 2014

The room was fine. The bathroom was tiny with no counter space. You can get better hotels in midtown Manhatten for the price. The restaurant has a very small menu. We didn't eat dinner there. We did havre the breakfast buffet. Nice selection of cold items, cereals, granola, fruit & yogurt. The hot buffet, not so good. The eggs were crusted over dark yellow. The pancakes & french toast were dry & rock hard. My wife couldn't even cut them properly for my daugher. The oatmeal was watery. The chef made me an omelet which was good but they really should take better care of the hot buffet items. The breakfast servers were also very scarce after we sat down. Overall not worth the price of admission.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank George U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamaica, New York
Level 5 Contributor
70 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 6 May 2014

Beautiful propery boutique hotel in Long Island; accessible by car:
-stayed in a spacious 1 bedroom suite with private balcony with jacuzzi. view was average of the street, lovely finishings and room decor even hallways were picturesque and elegant
-the Spa was great; many services extremely friendly and polite. Small spa bathroom/shower
-the restaurant while adveritsed as full service was more cafe-style with limited service but convenient on property
-several weddings on site- seems to be good location for events but not too big
-great for weekend getaways/ girlfriends/ and couples

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dana23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hackettstown, New Jersey
Level 5 Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 29 April 2014

Lovely hotel which we stayed at for a wedding nearby. Quick and efficient check-in. Excellent bellman service which met us at our car, carried in our luggage and delivered it to our room. Bellman took the time to point out all the amenities of our room to us. Clean, modern room. Hard mattress, wonderful pillows. Not much of a view (overlooked adjacent industrial park). Did not eat at the restaurant as we had a private room for breakfast. There were three weddding parties staying at the hotel that weekend, and the bar area was quite crowded around 12am. Check out was quick but we didn't receive a bill either under the door nor was it offered at check out. Overall, a recommended hotel.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank qualityman64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Viana Hotel & Spa, BW Premier Collection

Property: Viana Hotel & Spa, BW Premier Collection
Address: 3998 Brush Hollow Road, Westbury, NY 11590 (Formerly Viana Hotel & Spa)
Phone Number:
Region: United States > New York > Long Island > Westbury
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Westbury
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Viana Hotel & Spa, BW Premier Collection 4*
Number of rooms: 116
Official Description (provided by the hotel):
Welcome to Viana Hotel & Spa! We are a member of the exclusive Small Luxury Hotels of the World and a LEED certified green hotel that has made a commitment to sustainability. Viana Hotel & Spa offers stylish and modern accommodations with luxurious amenities in every room. Our vibrant and colorful decor transmits the feeling of a tropical retreat in the heart of Long Island. Our layout has been carefully thought out to include feng shui, increased harmony, and an enhanced sense of vitality and joy. We are one of the area's only luxury boutique hotels that is energy efficient, green built, and feng shui based. We offer and unique and engaging alternative to small luxury hotels in the areas of Nassau County, Manhattan, and Suffolk County. We have many on-site amenities that are sure to provide the right balance of relaxation and enjoyment for your vacation. Our guests enjoy an atmosphere of peace and calm that is complimented by the zen-like design of each guest room. Special features of our hotel and spa include a rejuvenating spa, a full service beauty and nail salon, a state of the art fitness center and indoor lap pool, and a renowned casual restaurant with Italian/Asian fusion cuisine. Come enjoy our fresh approach to hospitality that ensure our guests' comfort is always attended to in style. We greatly anticipate your visit! Viana Hotel & Spa is a BW Premier Collection member and offers BW rewards points good towards free room stays. BW Rewards(R) members can earn points from a great selection of preferred partners, like Apple, or United Airlines amongst dozens of others. ... more   less 
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Also Known As:
Viana Hotel Westbury
Viana Hotel & Spa, BW Premier Collection Westbury, New York

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