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“Comfortable hotel with very good service”

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HYATT house White Plains
Ranked #4 of 7 Hotels in White Plains
Certificate of Excellence
New York City
Level 4 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Comfortable hotel with very good service”
Reviewed 12 May 2014

Stayed here over the weekend and left my phone charger in room. I called them and they located it and agreed to send it out promptly. Much appreciated. Two televisions and a full kitchen in suite make it very comfortable.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank corky246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, General Manager at HYATT house White Plains, responded to this review, 13 May 2014
Good afternoon. We appreciate your business and glad to hear the hotel and service worked out well for you.

If we can assist with anything else please let us know. We look forward to having you back in the near future.

Sincerely,

Anthony Damiano
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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543 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
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English first
Fishkill, New York
Level 6 Contributor
147 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 4 May 2014

We stayed here overnight to attend a charity event at Westchester County airport. The hotel was conveniently located of fog 287 and 684. The rooms were clean and nice. Wifi worked well. Breakfast was nice we a selection of hot and cold food. It did get crowded around 8:30. Overall a nice family stay.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, General Manager at HYATT house White Plains, responded to this review, 6 May 2014
We wanted to thank you for staying with us. We appreciate the feedback and look forward to having you back in the near future.

Once again, thank you.

Anthony
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
89 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 27 April 2014 via mobile

Girls weekend away was just made better by this great hotel. We stayed in a trio suite that was perfect for the 4 of us; two bedrooms, 2 baths, sitting area just right for afternoon cocktails, kitchen, 3 TVs, appetizing full breakfast. A special thanks to Jenny, sales manager, who took care of every little detail to make our stay fabulous!!!!

Stayed April 2014, travelled with friends
Helpful?
1 Thank Decaf7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, General Manager at HYATT house White Plains, responded to this review, 28 April 2014
Thank you for taking the time out of your schedule to share your experience at our hotel. We are happy to hear that your “girls weekend away” went well and happy to know that Jenny was able to assist in making your weekend special.

Once again, thank you for staying with us. We look forward to having you back in the near future.

Sincerely,

Anthony Damiano
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brunswick, Maine
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 April 2014

I stayed here one night on a day-trip to NYC for college visits (Barnard/Columbia) and to tour the iconic NYC tourist areas (Times Square/5th Ave/Broadway). The hotel was excellent: clean, beautifully decorated, spacious, kind staff, easy access on/off the highway. The bed was super comfortable. The "room" had a bedroom (of course), but also a living area with a work station and a kitchen. It was really nice to walk into the room like this after a long day on the road. The drive to the colleges was extremely simple - I was worried about it. It took twenty minutes door to door to get to the colleges. I would stay at this hotel again without hesitation.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ilovebeets2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, General Manager at HYATT house White Plains, responded to this review, 28 April 2014
We wanted to thank you for not only staying with us but sharing your experience as well. We appreciate the details given and look forward to having you back in the future.

All the best.

Anthony Damiano
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jupiter, Florida
Level 1 Contributor
3 reviews
Reviewed 23 April 2014 via mobile

Breakfast is nice and the suites have full kitchens. If you are traveling with someone with kids, you may want to get the two bedroom suite. It totally kept me sane throughout the trip. Clean property and good housekeeping.

Stayed April 2014, travelled with family
Helpful?
Thank Jan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, General Manager at HYATT house White Plains, responded to this review, 25 April 2014
We're happy to hear you and your family enjoyed the spacious suites and hotel. The two bedroom/two bathroom suite is a great option for families.

Once again, thank you for staying with us.

Sincerely,

Anthony
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
White Plains, New York
Level 4 Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 20 April 2014

We're locals who stayed overnight. All rooms are suites, which is why we booked here. Plenty of room in our 1 bedroom suite. There are doors to the bedroom that can be closed. Our king sized bed was very comfortable.

On the other side of those doors is a cozy couch/sofa bed with a nice size TV/DVD player, a kitchen area with large fridge, oven, sink, etc, and a small work area.

This mostly works very well. The TV in the living room area is good sized, but the one in the bedroom less so. It is also somewhat awkwardly in the corner of the room, which is the price to be paid for the privacy doors. There is also a vanity area next to the bedroom, followed by the shower/toilet room.

A suggestion-- there should be a doorway or some partition between the vanity area and the bedroom area, in case one person is sleeping and the other wants to use the vanity area.

We drove to the hotel and did not eat the food so we did not utilize some of the services, although we did use and appreciate the exercise area and business center (with free printing!). Although the kitchen should be fully stocked, there were no glasses in our room. We went down and asked for some paper cups (that was all that was needed), which were promptly given to us.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tzyoam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, General Manager at HYATT house White Plains, responded to this review, 22 April 2014
Dear valued guest:

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be.
By the way, we will double check the "glasses" situation since all of our kitchens are equipped with everything.

We look forward to having you back in the near future.

Anthony

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level 4 Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 April 2014 via mobile

This place was really nice to stay in and affordable too. Having the kitchen is what prompted booking and the staff were friendly, place was clean and reviews were correct! They have social hours at night and breakfast in the morning. They give you menus for local delivery food places.

Stayed April 2014, travelled solo
Helpful?
Thank jadore42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, General Manager at HYATT house White Plains, responded to this review, 22 April 2014
Good afternoon. We wanted to thank you for your feedback and staying with us. We appreciate it and look forward to having you back in the near future.

All the best.

Anthony
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about HYATT house White Plains

Property: HYATT house White Plains
Address: 101 Corporate Park Dr, White Plains, NY 10604-3301 (Formerly Summerfield Suites)
Phone Number:
Region: United States > New York > Westchester County > White Plains
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in White Plains
Price Range (Based on Average Rates): ££
Hotel Class:3 star — HYATT house White Plains 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites - White Plains Hotel White Plains
Summerfield Suites White Plains
Hyatt White Plains
White Plains Summerfield Suites
White Plains Hyatt
HYATT House White Plains Westchester County

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