We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice quiet spot, very large rooms” 5 of 5 bubbles
Review of HYATT house White Plains

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
HYATT house White Plains
Ranked #4 of 8 Hotels in White Plains
Certificate of Excellence
Philadelphia, Pennsylvania
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Nice quiet spot, very large rooms”
5 of 5 bubbles Reviewed 24 August 2014

I stayed here one night in July 2014 for a business trip. The staff were all very nice and helpful.
My room was very clean, and very large. Super comfortable bed. Breakfast was great, had an
excellent omelette from a very friendly Chef. Good value for New York.

Room Tip: Hyatt Gold passport members may get free wifi
See more room tips
  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CarlyM925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, General Manager at HYATT house White Plains, responded to this review, 26 August 2014
Good afternoon. We wanted to thank you for sharing your experience. We appreciate the feedback and will be sure to communicate to the staff as well.

Once again, thank you. We look forward to having you back in the near future.

Anthony
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

495 reviews from our community

Traveller rating
    292
    143
    42
    13
    5
See reviews for
222
71
26
123
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
New Rochelle, New York
Level Contributor
184 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
2 of 5 bubbles Reviewed 11 August 2014

Found the front desk staff a bit surly. The free buffet breakfast was sub-par even for free buffet breakfasts at comparably priced hotels.
The rooms are fine and the physical plant is good - nice small "sport court" which was heavily in use during our weekend stay and fairly nice outdoor pool with not so hot tub. The pool gets good sun.
Some of the policies and signs are downright silly - at the hot tub two adults must be present at all times, with at least one of the adults on the spa deck - so that means a single business traveler cannot use the hot tub or a couple must have one of them out of the water (yeah, this makes sense).

  • Stayed August 2014, travelled as a couple
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Circusboyny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, General Manager at HYATT house White Plains, responded to this review, 14 August 2014
Good afternoon. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconveniences during your stay and hope to see you during your next visit.

Sincerely,

Anthony
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
71 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 6 August 2014

Stayed one week for job training. 2 roomed suite with kitchen with all utensils 2 large TVs sofa . Great "social hour" - you do not need dinner if you attend. Breakfast buffet , just OK - some healthy choices would be a great addition given the higher rates.

Room Tip: Ask for rooms on the upper floors
See more room tips
  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank FelixCon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, General Manager at HYATT house White Plains, responded to this review, 12 August 2014
Good afternoon. We wanted to thank you for sharing your experience and providing some feedback. If we can assist with any other future accommodations please let us know.

Once again, thank you for staying with us.

Sincerely,

Anthony
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 26 July 2014

My partner and I enjoyed a wonderful stay at the Hyatt over Xmas/New Year, so comfortable it felt like a home from home and we felt safe in a spacious suite with the snow shut out! Breakfast was delicious and service faultless! Thank you.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Laganas2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, General Manager at HYATT house White Plains, responded to this review, 28 July 2014
Good afternoon. Thank you for remembering us. We appreciate the feedback and hope to see you in the near future.

Enjoy your summer.

Anthony
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bronx, NY
Level Contributor
74 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 22 July 2014 via mobile

I stayed at hyatt house white plains this past weekend and it was awesome. The check in process was smooth and eash, the staff like Margaret at the desk was very welcoming and made me feel at home. The room was very nicely laid out and clean with all the necessary amenities in there. I got a follow up call from the desk welcoming me to the hotel and letting me know there is some one there if I needed anything during my stay. The breakfast the next morning was good, Maria and aida did a good job to make sure there was enough there for all to enjoy. We just need an omlett station on weekends. All was great and went well with my stay.
Thank you to Maryann check out was a breeze and she helped me with driving directions that was on the money. I will definately recommend this hotel to family and friends and can't wait to visit again. Thank you hyatt house white plains.

Stayed July 2014, travelled with friends
Helpful?
1 Thank Rhoramsay1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, General Manager at HYATT house White Plains, responded to this review, 25 July 2014
Good afternoon. We are happy to hear you had a great stay and appreciate the feedback given regarding our staff. I will be sure to share with the team.

Once again, thank you for staying with us. We look forward to having you back in the near future.

All the best.

Anthony
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Carolina
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 13 July 2014 via mobile

Stayed only one night but very nice. 2 roomed suite with kitchen with all utensils 2 large TVs sofa . Great breakfast buffet large selection of foods and all nice and fresh. Old story you get what you pay for. Was on the higher $ end of hotels in the area but definitely worth it.

Stayed July 2014
Helpful?
Thank Jettsetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, General Manager at HYATT house White Plains, responded to this review, 14 July 2014
Thank you so much for taking the time to review the Hyatt house White Plains. We appreciate it and hope to see you in the near future.

Enjoy your summer.

Anthony
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
133 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 12 July 2014

We needed a hotel in Westchester for a one-night getaway and found the perfect place at this Hyatt House, the first time there. Well maintained. Clean. The mini apartment layout of the room was a bonus with separate bedroom and small, but full, kitchen. Comfortable furniture. Friendly, accommodating people working there. Breakfast Saturday a.m. was quite crowded, but the staff kept everything neat and stocked; plenty of seating, inside and out. Food was okay, but coffee and fresh fruit were delicious. Be aware: it's a sprawling, large hotel, so depending upon where you find a parking space, you may have a walk to your room. Inviting pool area and outside seating.

Room Tip: If you're a light sleeper, ask for a room facing away from Route 287.
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Loretta S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, General Manager at HYATT house White Plains, responded to this review, 13 July 2014
Good afternoon. We wanted to thank you for your feedback. Having all suites makes it a little easier for many of our guests to enjoy whether it is for a short or long term stay.

Once again, thank you for staying with us. We look forward to having you back in the near future.

Anthony
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near White Plains
2.3 mi away
Cambria hotel & suites White Plains - Downtown
2.0 mi away
Crowne Plaza White Plains Downtown
0.4 mi away
Renaissance Westchester Hotel
Renaissance Westchester Hotel
#5 of 8 in White Plains
4.5 of 5 bubbles 725 reviews
Show Prices
Show Prices
Show Prices
2.4 mi away
The Ritz-Carlton New York, Westchester
2.5 mi away
Doral Arrowwood
Doral Arrowwood
#2 of 2 in Rye Brook
4.0 of 5 bubbles 748 reviews
7.2 mi away
Tarrytown House Estate on the Hudson
Show Prices
Show Prices
Show Prices

Been to HYATT house White Plains? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about HYATT house White Plains

Property: HYATT house White Plains
Address: 101 Corporate Park Dr, White Plains, NY 10604-3301 (Formerly Summerfield Suites)
Phone Number:
Region: United States > New York > Westchester County > White Plains
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in White Plains
#3 Romantic Hotel in White Plains
#3 Business Hotel in White Plains
Price Range (Based on Average Rates): ££
Hotel Class:3 star — HYATT house White Plains 3*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Odigeo and Hyatt Hotels Corporation so you can book your HYATT house White Plains reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Summerfield Suites - White Plains Hotel White Plains
Summerfield Suites White Plains
Hyatt White Plains
White Plains Summerfield Suites
White Plains Hyatt
HYATT House White Plains Westchester County

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing