My family and I spent New Years holiday at this location and as always, we spent a good part of the last day trying to justify extending the stay. In my experience, the Ritz never disappoints. They have the concept of great customer service dialed-in. The staff are exceptional - very inviting and I have yet to hear someone say "no" to a request. When traveling with kids (ours are both under 10), it's refreshing to be somewhere where the entire staff go out of their way to accommodate families and make all in the party feel comfortable and welcome. The Kimpton hotels do this as well, but the bar is definitely set by the Ritz-Carlton. The gym, spa and pool are all great amenities and we all make use of them.
As others have noted, if you have an American Express Plat card, the value add is fantastic if you book through their Fine Resorts and Hotels program.
We were upgraded to a one bedroom suite on the corner overlooking the ball drop, fireworks and stage for New Years (ironically, we were trying to get away from it in NYC, but who's to argue with the view) and we had a fantastic time - watching, taking long baths (great bath / shower, etc.) and lounging in robes.
We're regulars there for a reason. This is a great hotel. If you're with kids, it's a must.
- Official Description (provided by the hotel):
- Discover The Ritz-Carlton New York, Westchester, the premier hotel in Westchester County, just minutes from Scarsdale, Bronxville and Rye. A mere 20 minutes to Greenwich, CT and only 31 miles to midtown Manhattan, this modern and sophisticated luxury hotel offers business travelers, couples and families a convenient location paired with an unforgettable experience. The hotel features exceptional amenities, beautifully appointed guest rooms and suites, full service Salon and Spa, 24-hour fitness center and a heated indoor rooftop pool with sauna and steam room. Enjoy two on-site dining options in either the Lounge or at BLT Steak to complement your stay. ... more less
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- Also Known As:
- Ritz-Carlton Westchester Hotel White Plains
- Ritz Carlton White Plains
- Ritz White Plains
- White Plains Ritz-Carlton
- The Ritz-Carlton New York, Westchester White Plains, Westchester County