This may have been a 'hotel' 50 years ago, but it is now a retirement community. I believe they are renting out empty rooms as "hotel" rooms to supplement business. 24 hour cancellation policy is their "bait and switch insurance policy". Getting off of the elevator, was almost run over by someone in a wheelchair coming from the dining hall and residence sitting in the common areas. Housekeeping worker was later seen assisting an elderly resident through the hall. Room was 100+ degrees. Keys didn't work. Very outdated. Bedding and mattress were disgusting. Staff was rude when confronted about the concerns, and no management was on site to discuss refund or cancellation. This was like a really bad joke... Where is the hidden camera? Seriously!!!! Unbelievable.
- Official Description (provided by the hotel):
- In the heart of White Plains, The Esplanade Hotel and Corporate Housing is Westchester New York's most convenient choice for business and leisure travelers. Rich in American history and vibrant as it creates its High-Tech present and future, White Plains is perfect for getaways, short-stay housing and corporate extended-stay relocation. The Esplanade Hotel is your suitable hotel choice as well when you attend business meetings throughout the area. MetroNorth rail station within walking distance, and be in Midtown Manhattan in 30-40 minutes. ... more less
- Reservation Options:
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- Also Known As:
- Esplanade Hotel White Plains, Westchester County