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Esplanade Hotel
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Reviews (67)
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12 - 17 of 67 reviews
Reviewed 27 April 2014

This hotel is the worst, dirty, random desk service, outdated, no parking, no air conditioning, greasy headboards, scratchy towels and on and on. And don't get me started on the ridiculous price for this substandard accommodation. Hotel is across from elderly housing which bears the same name. Sneaking suspicion that this is also used as elderly housing. Had reservation, paid for rooms then after checking rooms decided to ask for refund, which we did receive without hesitation. Don't feel obligated to take room if you have made the mistake of booking here.

  • Stayed: April 2014
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4  Thank Decaf7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2014

Was there for 3 days. Room was nice and updated (make sure to get a room on the second floor, a little more expensive than the other ones, but worth it). It was clean and they offer a complementary breakfast. They only downside, was the construction of a parking garage across the street. Staff is very nice and helpful.

Room Tip: Ask for a room on the scond floor. A little more money, but worth it
  • Stayed: April 2014, travelled solo
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Thank LastFrontierTvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2014

This may have been a 'hotel' 50 years ago, but it is now a retirement community. I believe they are renting out empty rooms as "hotel" rooms to supplement business. 24 hour cancellation policy is their "bait and switch insurance policy". Getting off of the elevator, was almost run over by someone in a wheelchair coming from the dining hall and residence sitting in the common areas. Housekeeping worker was later seen assisting an elderly resident through the hall. Room was 100+ degrees. Keys didn't work. Very outdated. Bedding and mattress were disgusting. Staff was rude when confronted about the concerns, and no management was on site to discuss refund or cancellation. This was like a really bad joke... Where is the hidden camera? Seriously!!!! Unbelievable.

  • Stayed: March 2014
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6  Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2014

We stayed in a deluxe studio king about 5 times in 2013.The location of the hotel is great, as it is close to restaurants, stores, parking and public transportation to NYC. The room was large, very clean, with big windows providing a light open feeling.The room had a comfortable bed with nice, functional furniture, and a kitchenette that included a full size refrigerator/freezer, microwave, coffeemaker, range and some dishes.The TV set is not a flat screen, but it has the usual cable channels, including HBO. The breakfast room is self service, with a nothing special "continental" breakfast, and free WI-Fi.The breakfast room is open 24/7 for Wi-Fi use.There is also a small exercise room that is open 24/7. This is NOT a luxury hotel, but for the location it is a great value.

  • Stayed: December 2013, travelled as a couple
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1  Thank ag2128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2013 via mobile

This place is a dump, for $200 for the night, i don't think they have upgraded since 1980. It was warm out, but because it was winter, the central heat was on, and you can't control it. Front desk says just open the window if they work. No screen. Had to listen to a huge party out side, so no sleep. I asked to talk to a manager, and there isn't one available. Spend an extra hundred or drive another 30 minutes, DON'T STAY HERE.

Stayed: November 2013, travelled with family
1  Thank jerrymellivie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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