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“Nice. Updated in 2014. No elevator.”

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La Quinta Inn Buffalo Airport
Ranked #6 of 12 Hotels in Williamsville
Waterford, Michigan, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice. Updated in 2014. No elevator.”
5 of 5 bubbles Reviewed 3 July 2014

A smaller LQ. Toilet too low to the floor in our room. Overall no other major problems. I-90 a toll road in this location which is a nuisance. 45 minutes to Niagara Falls (avoiding toll roads). A smaller LQ. Toilet too low to the floor in our room. Overall no other major problems. I-90 a toll road in this location which is a nuisance. 45 minutes to Niagara Falls (avoiding toll roads).

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank 632lancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ6221GM, Guest Relations Manager at La Quinta Inn Buffalo Airport, responded to this review, 4 July 2014
Thank you so much for your high rating of our hotel and for taking the time to share your experience! I am glad that you enjoyed our updates, though I do apologize for any inconvenience you experienced due to the lack of an elevator on our property. I hope you are able to reserve a room on the first floor to make things more convenient during your next visit and we all look forward to seeing you again!
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380 reviews from our community

Traveller rating
    93
    155
    71
    37
    24
See reviews for
133
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
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English first
Indianapolis, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 25 June 2014

This young man cancelled our reservation at 7 PM when we asked to move it to the Erie PA LaQuenta, then told the reservation operator that he would charge us the full rate. We informed the operator that we would drive the extra hours rather than spend $150.00 two time in one night. WHen we arrived we found out that he had cancelled the reservation any way, and had only 1 room left. This room had a broken A/C and a broken Jacuzzi. There was only a sheet and a light blanket on the bed, and in order to get the A/C to work he turned it down to 60 Degrees. This was a completely horrible experience.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ6221GM, Guest Relations Manager at La Quinta Inn Buffalo Airport, responded to this review, 27 June 2014
I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. While I understand your frustration, I assure you that this mishap was purely unintentional and resulted from a genuine misunderstanding. I hope you will forgive this error and the service that did not meet your expectations and that you will someday return to see how we have grown through guest feedback.
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Travellers are raving about these Williamsville hotels

2 reviews
4 of 5 bubbles Reviewed 19 June 2014

Great location right off interstate 90. Several resturants nearby. The free continental breakfast was okay. There were both hot and cold items and coffee available 24 hours. The room was clean and effcient. I used the internet and had no problems connecting or getting disconnected.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Shutts P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ6221GM, Guest Relations Manager at La Quinta Inn Buffalo Airport, responded to this review, 21 June 2014
It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Augustine Beach, Florida
Level Contributor
218 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 bubbles Reviewed 16 June 2014

We stayed for two nights while visiting the area. The room was comfortable, very clean and quiet. We slept well both nights. We appreciated the presence of a decent sized small fridge and a microwave. The front desk personnel for check-in and check-out were very pleasant and helpful. There are several high quality restaurants within a half a mile as well as several that are less expensive if you are looking for a place to have dinner after a day of traveling. The location is quite convenient to the interstate. I am guessing that La Quinta either purchased this inn from another chain or that it's an older La Quinta that has been completely refurbished with some work on the outside and parking lot remaining which may be why it seems a bit quirky. We stay with La Quinta probably 15 to 30 days a year depending on where we travel and this one would not change my preference for this chain. The breakfast is the basic La Quinta spread with no additions such as hot eggs and bacon, but it is what I generally expect.

  • Stayed June 2014, travelled as a couple
    • Value
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Helpful?
Thank Ml W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ6221GM, Guest Relations Manager at La Quinta Inn Buffalo Airport, responded to this review, 21 June 2014
We are so glad to hear from you and to learn that we were able to give you a pleasant experience.
I am thrilled to hear that we met all of your expectations and we look forward to seeing you again! Thank you for this review.
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Charlotte, United States
1 review
3 of 5 bubbles Reviewed 16 June 2014

Hotel is a little dated and could use some new carpet and furnishings...Staff was very helpful and Salvatore's Restaurant next door was five star food and service. Close to airport and great service from driver!!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Ross R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ6221GM, Guest Relations Manager at La Quinta Inn Buffalo Airport, responded to this review, 21 June 2014
I regret to hear that you weren't thoroughly impressed with our accommodations and services. I do hope you'll return and that we will show you a far better experience. Thank you for your revealing review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Petersburg, Florida
Level Contributor
265 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed 12 June 2014

The room was very nice, but I had read already that it is quirky. Not sure if there is even an elevator, as I was directed to steps (I have a bad knee, so it wasn't great). The room was clean and updated BUT the raised bed is taller than the stands around it. You can't see the TV without laying sideways. You can't see the clock at all. Breakfast was not the norm for LaQuinta-no waffles. But a good breakfast sandwich

Room Tip: Take the 1st floor
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank llstom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ6221GM, Guest Relations Manager at La Quinta Inn Buffalo Airport, responded to this review, 16 June 2014
I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to hear that you found the majority of your experience to be satisfactory. We thank you for your loyalty and look forward to serving you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about La Quinta Inn Buffalo Airport

Property: La Quinta Inn Buffalo Airport
Address: 6619 Transit Road, Williamsville, NY 14221-7213
Phone Number:
Region: United States > New York > Williamsville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 12 Hotels in Williamsville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — La Quinta Inn Buffalo Airport 2.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
La Quinta Inn Buffalo Airport Hotel Williamsville
La Quinta Buffalo Airport
La Quinta Williamsville
Williamsville La Quinta

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