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“Great!” 4 of 5 bubbles
Review of The Cheesecake Factory

The Cheesecake Factory
Ranked #10 of 319 Restaurants in Yonkers
Cuisines: American
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Groups, Child-friendly, Kids
Dining options: Lunch, After-hours, Brunch, Breakfast, Dinner, Full Bar, Highchairs Available, Parking Available, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Level Contributor
45 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Great!”
4 of 5 bubbles Reviewed 21 July 2014 via mobile

It's a very nice restaurant with a lot of options to choose from!
There is a skinny menu which we really loves and the dished were very generous too!
Very recommended for a night with friends or family!

Helpful?
Thank Shira B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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167 reviews from our community

Visitor rating
    56
    58
    30
    15
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Jersey City, New Jersey, United States
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Great food but poor service.”
3 of 5 bubbles Reviewed 3 July 2014 via mobile

I am a regular at cheese cake factory but I would refrain from this location. The wait time was more than 40 minutes, we had a group of 11. There were seats available but from my personal investigation the prospective waitress for our group was in no hurry. We disliked her attitude. We asked for more of the bread and she snapped back saying, I'm taking orders when I'm done I will see what I can do. I know a harsh tone when I hear one. She asked us for the menus and by that time I shut down and refused to physically pick it up off the table to give it to her. I know she noticed my attitude and decided to ask us if we wanted her to take pictures. I guess this was her ploy to save herself a bad tip. The food was brought in good time. Our concern was the wait time, because there were many vacant seats and sections and having the rudest waitress I ever experienced at a cheese cake factory.

  • Visited June 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Angela J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
65 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Poor Service”
3 of 5 bubbles Reviewed 1 July 2014

Waited over an hour to get a house salad. When the entrée came, no onions on the hamburger which we paid extra for. We were finished with the entrée when the waiter brought over the grilled onions. Very disappointed with the service and the food. Must be new management since we never had any issues before. Even charged extra for extra salad dressing. Bad enough we didn't get our onions but on top of that charged extra for dressing. Never was charge additional monies for extra salad dressing on our prior visits. Oh well, all good things usually come to an end. What a shame!!!!

  • Visited June 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Joageo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, New York, United States
Level Contributor
30 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Slow service and missing food”
2 of 5 bubbles Reviewed 30 June 2014

Although the restaurant is nice and it was full, the service was extremely slow. The food was good and it was a lot. I asked for my food to be wrapped to go. When I got home, I discovered that both f my orders were missing food. My grandson had the children's sliders, he took a bite of one and still had the other left. They only packed one burger. My food was missing the pickled salad that came with my meal. When I ordered my food, I paid for full plates of food and what I expect to have in my to go box was ALL of my food that I hadn't eaten, not half of it. Can't say that I will be visiting again.

  • Visited June 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Sharon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westchester County, New York
Level Contributor
76 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Basically the same in this chain.........”
4 of 5 bubbles Reviewed 22 June 2014

6/22/14 - We visited here for lunch, and surprise we didn't have to wait for a table for two (the place was packed at 2pm in the afternoon). This is the second time I have been to this particular venue (I have been to several others) and this chain is like most others in the fact that they are basically the same. The menu is extensive with two sized plates (one for lunch and one for dinner) and the menu hasn't changed in quite some time. I always get the Vietnamese Shrimp Summer Rolls as an app, and once again, I was not disappointed, they are excellent. The choice of veggies has changed depending on the season and the area I'm in, but they are always a safe bet, with two dipping sauces one being a spicy chili sauce and the other a peanut sauce. For my main I choose the Pasta Carbonara with Chicken, peas, bacon in a garlic parmesan sauce which is also very, very good with just enough bacon, my only complaint with this entree is there was not enough sauce for me (I always forget to ask for extra sauce) and the dish is suppose to be finished with a whole uncooked egg which is hard to get at most restaurants. I tried some of my husband glazed salmon dish which for my liking was a bit over cooked, but he enjoyed it anyway. The service was a bit slow although the waitress was very polite and checked on us often but I felt she had way to many tables to service. All in all I would tell anyone to try this establishment, just be careful to check out the amount of calories you are consuming. Oh, and I do believe this place has take out service.

  • Visited June 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Westchester NY T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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