My husband and I booked here for three days so we could see the falls, go to Toronto, and visit friends in Buffalo. I read the previous scathing review after I booked and was somewhat frightened when looking for the place. There is a GIANT KOA sign outside the place. We arrived close to 10pm and it was easy to spot. They had a map with our site left out for us for late check in. Spot was easy to find. I used the back showers, for the campers, in the morning. Again, terrified I would find a spider infested dimly lit place of horror films, I was pleasantly greeted by a well lit, neatly clean bathroom. The water pressure, oh the water pressure. The bathroom, for camping, was exquisite. If you are used to hotel bathrooms with a ton of shower heads, maybe camping isn't for you. All I expect is a shower head that will rinse the grime and soap off me and this one did, excellently I might add. On to check in. We checked-in in the morning and there two individuals in the brightly lit store. The gentleman that checked us in was informative. He gave us a map of the area and circled where cheaper gas could be found. He handed us a list of locations we might need: an ER, Niagara Falls, Walmart, grocery store etc. He gave us directions to get to the falls as well. VERY I mean VERY friendly. We had a 10% off coupon from our RV rental (we had a 25ft one) and they applied it no questions asked. The pool outside the main store looked beautiful! Can't wait to take a dip. There was a nice playground as well. This seemed like a GREAT campsite! I will definitely come back and highly recommend to anyone.