Recently spent four nights at the Balsam Mountain Inn and was disappointed in several areas.
First, I saw the owner on several occasions and she never welcomed me or thanked me for staying at her establishment. In fact, she was at the front desk while I was there checking in and she completely ignored me while someone else checked me in. She did not seem like a people person as portrayed on several reviews. Second, the food was over-priced and was served consistently tepid. Breakfast was definitely not as glamorous as pictured on one of their websites and breakfast was consistently cold. Third, the inn was stifling hot as all of the windows were shut because fresh air was not circulating. Their brochure says that they use natures air-conditioning but it was definitely "out of order" since windows were not allowed to be opened and the furnace was running and the temperature was in the high 70's and lower 80's. We met some lovely people who were either dining or staying at the inn who had some of the same complaints. The decor is a poor attempt at shabby "Inn" chic by painting over broken furniture and torn upholstery. For those of you with small children, there isn't any type of a playground which would have been nice. My advice is to stay somewhere else that's comfortable and where the owner appreciates you spending your hard earned money at their establishment and welcomes you.
- Official Description (provided by the hotel):
- Read, rest, ramble and romp at the Balsam Mountain Inn! Nestled among lofty Smoky Mountain peaks just off the Blue Ridge Parkway, the Balsam Mountain Inn was completed in 1908 to serve the highest railway depot in the east. Restored in 1991, the inn now welcomes travelers with 50 cheerful rooms, rocker-filled porches, a fine library and gracious dining. Plump pillows and soft comforters inspire pleasant dreams! In December, 2011, the Inn came once again to be owned by Merrily Teasley, the innkeeper who restored the structure two decades ago. An experienced rescuer of wonderful buildings, Teasley bought the derelict inn in 1990, and her certified rehabilitation effort helped the inn – already on the National Historic Register – experience a rebirth. ... more less
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- Also Known As:
- Balsam Mountain Inn & Restaurant Hotel Balsam
- Balsam Mountain Inn And Restaurant