First timers at a B&B, not knowing the etiquette involved, made our stay unpleasant.
The hot tub is self service; we took the cover off ourselves, and had to wait for the water to heat. Meanwhile we sat in the hammock hanging in the yard and got covered with black dirt and dust that had collected on the hammock. There was broken glass littering the yard.
Our room was off the mudroom, not attached to the house itself; I believe a later addition, and was cold. It was tiny. The bed was bumpy and the wall unit heater made loud noises all night.
The next morning we unknowingly insulted our hosts by sleeping in (exhausted from lack of sleep) and missing breakfast. They were extremely insulted and admonished us for our 'rudeness,' raised their voices at us in front of the other guests, and asked us to leave, which we gladly did.
I was shocked that they valued two plates of wasted food more than cultivating a customer relationship.