AVOID. The fire escape is inoperable and behind two locked doors. We rented what was advertised as a 4 person suite -- it had two beds. We stayed two nights. The beds were not made up, towels were not replaced, breakfast consisted of an apple, the owner pretended not to be the owner, and when we asked for better service, we were told to leave in front of the other guests. There are many nice places to stay in the Mountains, this is the worst we've stayed in in our 10 years of coming here.
- Official Description (provided by the hotel):
- The Banner Elk Inn, B&B, Cottages, and Cabins -- a classic, Historic Inn, with 3 new luxurious cottages for two, a new Bark&Stone cabin for families and rental cabins. Winner of The People's Choice Award, #1 B&B in Avery County, the Inn offers perennial gardens/waterfalls & fountains/fireplaces/whirlpools/Private Baths/down comforters/cable TV/DVD library, snack bar & great breakfasts. Wireless available everywhere. In the heart of the High Country, near Grandfather Mountain, Sugar Ski Resort, Beech Mtn and Valle Crucis with easy level access. ... more less