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“Fine if you only want the basics”

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Holiday Inn Express Hotel & Suites Charlotte Airport-Belmont
Ranked #2 of 2 Hotels in Belmont
Certificate of Excellence
Atlanta, GA
Level Contributor
425 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 1,931 helpful votes
“Fine if you only want the basics”
Reviewed 24 March 2014

We had a late arrival and needed a room with a comfortable bed, good pillows, and a nice strong hot shower. This place delivered on all three and we left the next morning feeling rested. The breakfast bar was adequate at best - instant eggs, pre-fab pancakes, grits in a packet. Not exactly the Ritz but fine for the basics.

Room Tip: All rooms have a noisy HVAC system, so take ear plugs.
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GuyFromAtlanta_GA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenton S, General Manager at Holiday Inn Express Hotel & Suites Charlotte Airport-Belmont, responded to this review, 31 March 2014
Dear Guy From Atlanta_Ga,
Thank you for taking the opportunity to leave a review on Tripadvisory, I would like to know more about your stay. Please contact me at 704-812-2000 or by email at brent@maya-hotels.com. I look forward to hearing from you.

Brent Smiley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

142 reviews from our community

Traveller rating
    71
    40
    13
    11
    7
See reviews for
35
34
12
40
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Ohio
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 March 2014

Terrible service on a Saturday night, specifically the shuttle from the airport to the hotel. We had to stay in CLT overnight due to a missed connection. A group of us were waiting for the shuttle which showed up about 40minutes later. Only nine could fit so the driver said he'd be back in about 20minutes for the rest of us.

Forty five minutes later I called and asked if he was coming back and if he'd already left. The girl on the phone said he had left and asked if we were in "area-D" which we still were. Fifteen minutes later another waiting couple called. Same answer. Over an hour later we got into a cab and paid $35 to get there. We watched "area-D" the entire time we were getting our cab and still no shuttle van. Also no "Holiday Express" van drove by otherwise.

When we got to the hotel there was the van sitting in front of the main doors. The comical thing was that as soon as we entered the lobby we saw the driver scurry around the corner into a back room. An exchange with the girl at the front desk basically confirmed that they could care less.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rde912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenton S, General Manager at Holiday Inn Express Hotel & Suites Charlotte Airport-Belmont, responded to this review, 24 March 2014
rde912,
Thank you for bringing the challenges you face during your stay to my attention. If you could take a moment and contact me directly I would like to get more information about the night of your stay? Please contact me M-F 10am - 4pm at 704-812-2000 or by email at brent@maya-hotels.com.

Respectfully
Brenton Smiley
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fredericksburg
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 March 2014

I had to stay at the Holiday Inn Express Hotel due to flight cancelation. The hotel was nice, friendly staff, clean rooms and the breakfast was nice. The price was alittle high. You would need a vehicle because it's a good ways to walk to, to get something to eat or drink.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Antonio T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenton S, General Manager at Holiday Inn Express Hotel & Suites Charlotte Airport-Belmont, responded to this review, 30 April 2014
Thank you for your review on your recent Stay at the Holiday Inn Express Belmont, I am sorry to hear that your visit was due to a cancellation of flights at Charlotte Douglas International Airport. Although we are not located near restaurants we offer scheduled shuttles to downtown Belmont where you have plenty of great choices.

Sincerely
Brenton Smiley
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Radford, Virginia
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 February 2014

We recently stayed at this HIE due to a cancelled flight because of snow. Our flight ended up not going out for 2 days and everything is the area was completely shut down. We thoroughly enjoyed our stay at the HIE. The rooms were clean and nicely appointed as well as the common areas. Breakfast was excellent. The staff was kind and friendly. The manager even cooked hamburgers on the grill in the snow for dinner and made wings for dinner in the evenings when no restaurants were open. Thank you for helping turn a bad situation into the start of a fun vacation!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pamprdchff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpharetta, Georgia
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 February 2014

Room was average and clean but the staff was outstanding. Woman at the front desk gave us a shuttle ride and helped us with luggage. ( We were in the process of moving and there was a lot of luggage..

Stayed March 2013, travelled with family
Helpful?
Thank sheila w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marion, Virginia
1 review
Reviewed 18 December 2013

I had pleasure of staying here while working in area. The staff there was wonderful would greet you with smile everytime you walked in door. Jamie was extremely helpful when there was mix up with our rooms and went out of her way to help us get rooms for the night. Will stay here anytime I'm in area and would recommend this hotel to anyone traveling though area and looking for place to stay.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stjdada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitchener, Ontario
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 December 2013

We recently spent a night (and most of a day) at this HIE due to a missed flight connection. The hotel offered a free shuttle from the airport and we were quickly picked up at 10:30 am and were allowed to check in early. Although breakfast was over, they rounded up some warm cinnamon buns for us. While there weren't any restaurants or stores directly surrounding the hotel, they also offered shuttle service into town and recommended a wonderful restaurant where we were dropped off and picked up. Breakfast was great and the hotel was clean and beautifully decorated for Christmas! The shuttle back to the airport was prompt. All staff were extremely friendly. I would not hesitate to stay here again.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LorileaR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Charlotte Airport-Belmont

Property: Holiday Inn Express Hotel & Suites Charlotte Airport-Belmont
Address: 250 Beatty Dr, Belmont, NC 28012-2716
Phone Number:
Region: United States > North Carolina > Belmont
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Belmont
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Charlotte Airport-Belmont 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Hotel guests can expect the highest quality service from an experienced staff while they stay in Belmont, North Carolina. Since our hotel's property is near I-85 and I-485, getting around is easy. The Holiday Inn Express® Hotel & Suites Charlotte Airport - Belmont also offers a free shuttle from 5am until midnight that runs to the airport (CLT) and within seven miles of the hotel.On a business trip to Belmont, North Carolina? Our hotel's location and amenities are perfect for you. We're near businesses like the Duke Energy Training Facility and National Gypsum Corp. It's easy to work from the hotel with free Wi-Fi access, Business Center and a meeting room that can accommodate up to 50 people.Leisure guests find that there is a lot to discover near the Charlotte airport. This hotel is just moments from the excitement of the National Whitewater Center, and the NASCAR Hall of Fame is a leisurely drive away.Downtown Charlotte itself offers a variety of unique shopping and dining experiences. There's truly something for everyone!Our hotel's convenience doesn't end at a great location. Take advantage of in-house amenities, such as a seasonal outdoor pool and a Fitness Center. Guests can even get free passes to the local YMCA. A free, hot breakfast with items like bacon, omelets and fresh-brewed coffee awaits you each morning. With so much to offer, it's hard to leave our Belmont hotel.If you're looking for hotels near Charlotte, NC and the airport (CLT) look no further. Our commendable service surpasses every expectation and our prime location is convenient for getting around. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Charlotte Airport-Belmont
Holiday Inn Mount Holly
Mount Holly Holiday Inn

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