TripAdvisor is totally irresponsible in their inability to change the name of a motel or restaurant. I know one that has changed its name twice since listed here. This is a Quality Inn. Now, on to the review....
The parking here is very good. The woman at check-in was a little snippy, but that was minor since everyone else (and they have a lot of employees) was nice. The room itself was big with a love seat and queen-sized bed. The Heat / AC is set by an exact temperature you choose so it does not run all the time. This can be bad if you have noise to drown out. You can run the fan full time, but only with reasonable outside temperatures.
The TV is 32” and takes a long time to come on. Don’t keep pushing the power button, or you’ll never get it right. A measly 30 or so channels were a disappointment.
The bathroom was the biggest problem. It is tiny with a lot of broken spots; it needs to be redone. The sink had good counter space, which I depend on. Very little light came through the curtains, and the noise level was good despite being across from a truck stop and the interstate. The Wi-Fi was excellent, as was the breakfast.
I had a problem with the room, and several staff members worked on and off all day to correct it. While I would rather not have a problem, I appreciated the amazing effort. I will stay here again.
Scooper47’s top tips: 1. To be on the safe side for noise, try to get a room in the back. I was not able to.
2. They will run the safe scam on you so be sure to have it taken off your bill before you hand over your credit card at check-out.
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- Also Known As:
- Comfort Hotel Black Mountain
- Comfort Inn Black Mountain
- Black Mountain Comfort Inn