I rarely write restaurant reviews based on one visit because it’s always possible to have a bad meal or experience that is not the norm for the restaurant. After 4 visits to Twigs, over a period of 5 years, however, I believe I have a sufficient sample to make an informed judgment: this is a good place to eat!
Good things at Twigs start with an attractive (female diners would say “cute”) décor, ample parking and scenic grounds behind the restaurant. They do take reservations (more about that later), there is an attractive bar and they have a small outdoor eating area. Over the 4 visits, I have never had a bad meal, although my choices and my lady’s are invariably fish. Speaking of fish, if you are in the Boone/Blowing Rock area, you should get trout, and you should get it when you go to Twigs. They cook it several ways, but in my opinion, the nut encrusted is the way to go. I had the salmon, advertised as wild caught, and it was excellent. Other good things: in the back of the large wine list, there is a beer menu! Finally, we beer drinkers are getting some respect. The beer choice was not extensive but it did feature local brewers and was more than adequate. Our table mates ordered wine and seemed pleased with their choice.
Was the restaurant perfect? Of course not….haven‘t found one yet. As mentioned earlier, they do take reservations, but not electronically, so you know what can happen. And it did. We checked in on a busy Saturday night in July (absolutely get reservations, particularly on weekends) right on time, and guess what, no record of our call. Fortunately, the manager on duty remembered the name and make accommodations for us with only a brief delay. However, they would do well to go onto an electronic reservation system such as Open Table to facilitate the reservation process and give clients documentation of their reservation.
Another area where improvement could be made is in the staffing level. Our waiter was efficient and hardworking, but it seemed that he was being stretched to cover all his tables. Thus you had the feeling that “we better order now while we have his attention” lest you be left sitting for a longer stretch of time. This is not to say the service was bad. We received the food in an acceptable period of time and didn’t lack for anything, but as I said, it just felt like the waiter was a little harried and rushed.
The only other negative I can think of is that this is not an inexpensive restaurant, and it seems the prices rise more than just a little each year. Our entrees ran around $28 but that included bread, salad, vegetables and starch. So was that a reasonable price for the dinner? To answer that question I will just say that I will be back at Twigs for a fifth time next summer.
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