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Quality Inn & Suites University
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Reviews (480)
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All reviewswafflesroom was cleanindoor poolnice hotelrocking chairsjacuzzi tubwould stay here againfront desk staffgreat place to stayfront porchconvenient locationking suitemini fridgeapp statethe blue ridge parkwayboone areafireplace
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Reviewed 26 August 2014

Hotel was very clean and staff were very pleasant. Breakfast was typical of a BestWestern, adequate and self service. Staff went out of their way to make sure our stay was without any problems. Room included a microwave and refrigerator.

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Margot B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha T, General Manager at Quality Inn & Suites University, responded to this reviewResponded 27 August 2014

Dear Guest,

Thank you so much for taking the time to leave a review here on Tripadvisor for our hotel about your recent stay. We are all thrilled to hear that you enjoyed your stay and that our team made sure that everything was great! Thank you again and we look forward to seeing you again soon.

Natasha Taylor
General Manager
Best Western Blue Ridge Plaza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2014

Very nice rooms with great people trying very hard to make everything perfect. We could not have been happier. I like Best Westerns anyway usually and this was one of the better as for as customer service.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank yvonne m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha T, General Manager at Quality Inn & Suites University, responded to this reviewResponded 23 August 2014

Dear Guest,

Thank you so much for such an amazing review for our hotel here on Tripadvisor. We are all thrilled to hear that you enjoyed your stay and that we were able to exceed your expectations. Our entire team all works very hard to ensure that each and every one of our guests receive the absolute best customer service and that they truly enjoy their stays. Again thank you and we look forward to seeing you again soon.

Natasha Taylor
General Manager
Best Western Blue Ridge Plaza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2014

Overall our 2 night stay here was good. The rooms were clean but our room was on the back side of the hotel and had no veiw. The rooms on the front had a better veiw but a lot of traffic on the 5 lane road. Free continental breakfast was average with a good variety.

Room Tip: We were on the 3rd floor and the wifi had a weak signal and kept losing the connection. Maybe it's better the closer you are to the 1st floor. A/C was a little noisey in our room.
  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank Randal P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha T, General Manager at Quality Inn & Suites University, responded to this reviewResponded 22 August 2014

Dear Guest,

Thank you so much for taking the time to leave a review on our hotel here on Tripadvisor. I am thrilled to hear that you enjoyed your stay although you did not get a room on the front side of our building. Anytime that you are coming to the Boone area, just give us a call directly and we can make sure that we get you a room with a view. Again thank you and we look forward to seeing you again soon.

Natasha Taylor
General Manager
Best Western Blue Ridge Plaza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2014 via mobile

Room was clean and the free breakfast was really more than I expected. Only problem was the a/c unit made a bad racquet. Other than that I would stay there again. Was close to downtown and close to tweesie railroad. Indoor pool was nice.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank berbur3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha T, General Manager at Quality Inn & Suites University, responded to this reviewResponded 22 August 2014

Dear Guest,

Thank you so much for your recent review here on Tripadvisor regarding your recent stay here with us. We are so happy to hear that you enjoyed your stay and that we were able to exceed your expectations. I do apologize for the noise that the PTAC made in your room and I can assure you that we are currently working on getting all of these replaced. We have ordered several already and by the end of the year we should have all of them replaced. Again thank you and we look forward to seeing you again soon.

Natasha Taylor
General Manager
Best Western Blue Ridge Plaza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

This Best Western is a little difficult to find as it sits on a hill above the highway. Because of this the view from the rocking chairs outside the entrance is a splendid mountain view.
This is a great hotel in a good location for our vacation purpose. Clearly it is also a good location for Appalachian State University families.
We appreciated the attentiveness of the staff. We missed a fitness room and were grateful that we could use the fitness room in a neighboring hotel.

Room Tip: The third floor has excellent views of the mountain area.
  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Gary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natasha T, General Manager at Quality Inn & Suites University, responded to this reviewResponded 19 August 2014

Dear Guest,

Thank you so much for taking the time to leave a review here on Tripadvisor about your recent stay with us. We are all thrilled to hear that you enjoyed your stay and that we were able to exceed your expectations. The view from our front porch as well as some of our upper floor rooms do have amazing views of the mountains and our guests always love them. We are actually in the works of renovating our hotel in the near future and we will be adding a fitness room during this process. I know that this will make many of our guests happy and I cannot wait until these changes begin. Again thank you and we look forward to your next visit to the High Country.

Natasha Taylor
General Manager
Best Western Blue Ridge Plaza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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