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“Ask Questions” 2 of 5 bubbles
Review of Baymont Inn & Suites Boone Near APP State

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Baymont Inn & Suites Boone Near APP State
Ranked #10 of 18 Hotels in Boone
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586 reviews from our community

Traveller rating
    157
    175
    142
    81
    31
See reviews for
289
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
Shelby
1 review
4 of 5 bubbles Reviewed 23 January 2014

Very clean hotel and helpful staff. Unfortunately, the pool and hot tub were under repair at the time of our stay which was very disappointing as this was the reason we chose this hotel.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Mario D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey L, Director of Sales at Baymont Inn & Suites Boone Near APP State, responded to this review, 27 January 2014
Thank you for taking the time to review our property. . I sincerely apologize for the inconvenience of not having access to all our amenities during your stay.The Spa area will be completely renovated; we are looking forward to opening an immaculate indoor pool and hot tub area. Thank you for your patience, as we are currently taking the steps to complete the improvements as quickly as possible. Our employees are truly our greatest asset and sincerely care about your guest experience. We look forward to hosting you as our guest in the future!
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Fayetteville, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 21 January 2014 via mobile

The first room we were given had no heat. Then we were moved to another room that had no hot water. The third room we were moved to had a large dog next door constantly barking. The elevator broke our second day there so we had to use the stairs. The pool and hot tub were broke our entire stay. We didn't receive a discount or any comps for our problems.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank Kjones5848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey L, Director of Sales at Baymont Inn & Suites Boone Near APP State, responded to this review, 27 January 2014
Thank you for taking the time to review our hotel. Feedback is a gift, regardless of content. We can not become a better property without it. I do sincerely apologize for issues that you faced during your stay. I would very much like to speak with you personally regarding your visit. Please give me the opportunity to make it right for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Boone hotels

Atlantic City, New Jersey
Level Contributor
368 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
2 of 5 bubbles Reviewed 19 January 2014 via mobile

I come to town alot. Pool, hot tub and gym closed. Elevator broken.....
Free breakfast a zoo when crowded. No staff but on weekdays...there was staff.

No tv channel listing...when we called front desk and asked what channel hbo was....they said that that dont have hbo...even though there was a hbo guide. Then while surfing we found hbo at channel 100plus.

But good location. ...wonderful town and not too expensive.

I won't stay here again but I prefer nicer lodgings...would rather pay more.

Staff was friendly

Stayed January 2014, travelled with friends
Helpful?
Thank billyandbobthedog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey L, Director of Sales at Baymont Inn & Suites Boone Near APP State, responded to this review, 20 January 2014
Thank you for your feedback. We take pride in caring for each guest that arrives to our property. I do sincerely apologize you were unable to enjoy all of our amenities on your visit. Once the renovations are complete our pool and hot tub area will be better then ever before. Please give a call directly and I would be happy to talk to you personally regarding your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Florida
1 review
4 of 5 bubbles Reviewed 11 January 2014

Great front desk staff, especially the male manager who I forgot his name but was extremely helpful in deciding our dinner plans, which mountain to ski on, and also what kind of night life there is in Boone on the weekends. We left for dinner and when we returned we were looking for some of the complimentary cookies and hot chocolate by the fire, downside is they ran out of cookies. But the manager was extremely nice and made a few more for my family which enjoyed sitting by the fire at the table eating cookies, drinking hot chocolate, and playing games. Rooms were ok, short on towels in our double room (3 towels for 4 guest??). Breakfast was great plenty to pick from and also a nice country feel to the breakfast area. Rooms were not bad priced, only complaint was that the Pool and Hot Tub were closed, but when I called to follow up with my conformation, a front desk girl (Cassy) said it would be operational by then. Overall a good experience and helpful management that night. Next year we might stay here again if we don't look elsewhere.

Room Tip: Call ahead to ensure pool and hot tub are up first so that you don't run into our issue.
See more room tips
  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kenneth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey L, Director of Sales at Baymont Inn & Suites Boone Near APP State, responded to this review, 20 January 2014
Thank you for taking the time to do such a detailed review for our property. I am very pleased to hear that you received great dinner recommendations and that you enjoyed our warm cookies. The pool and hot tub area are currently being renovated. As brought on by Act of God this was unexpected. I sincerely apologize that you were unable to enjoy all of our amenities. Please come back stay with us again on your next visit! I would be happy to assist with your reservations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Boone Near APP State

Property: Baymont Inn & Suites Boone Near APP State
Address: 1075 Highway 105, Boone, NC 28607-4604 (Formerly InnPlace Hotel)
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Boone
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 18 Hotels in Boone
Price Range (Based on Average Rates): £
Hotel Class:2 star — Baymont Inn & Suites Boone Near APP State 2*
Number of rooms: 96
Official Description (provided by the hotel):
Tucked away in North Carolina's Blue Ridge Mountains, the InnPlace Hotel Boone boasts modern-day amenities in the heart of High Country. Our hotel features 96 spacious rooms on five floors, offering complimentary Internet access, 30-inch flat-panel TVs with HBO, and two room types. Choose from one king or two double beds, both of which provide crisp linens, thick mattresses,and custom comforters. ... more   less 
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