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“Rooms Need Detailed Cleaning” 3 of 5 bubbles
Review of Holiday Inn Express Boone

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Holiday Inn Express Boone
Ranked #11 of 18 Hotels in Boone
Certificate of Excellence
GreenLeadersBronze level
Raleigh, North Carolina
2 reviews
“Rooms Need Detailed Cleaning”
3 of 5 bubbles Reviewed 25 July 2010

The service was adequate and all staff we talked to were very helpful and friendly. We stayed from Friday-Sunday and unfortunately, no one cleaned our room on Saturday. I called housekeeping when we returned to the room late in the afternoon and someone came immediately and was very apologetic that the day housekeeping staff had not done their job. On to our room...our room left alot to be desired. The upholstered chairs and carpet were badly stained, I killed a cockroach in the room, and the room did not "feel" clean. My husband and I stay at the HI Express chain regularly and would rank this particular HI Express as below average.

  • Stayed July 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank rhonda_nc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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327 reviews from our community

Traveller rating
    120
    129
    48
    16
    14
See reviews for
114
95
15
43
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Charleston, WV
Level Contributor
120 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed 6 July 2010

The hotel was fine. It is located near several restaurants. Just be careful crossing the street. It is located on a major road. There are several minor issues with this hotel. First, our room did not have a clock / alarm. Second, there was no door on the closet in my mom's room. Third, the pool was pretty small but clean. But for the price, I would recommend this hotel. The bathrooms were very big.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Saturndriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantic City, New Jersey
1 review
5 of 5 bubbles Reviewed 13 June 2010

This hotel was the best..It had really soft beds, fresh linens,Clean and very well better then any other place I stayed at

  • Stayed June 2010, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hotelhunter29750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryson City, North Carolina
Level Contributor
108 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 9 June 2010

Clean, large restroom, friendly helpful staff, good breakfast but NOT pet friendly.

  • Stayed June 2010
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cerimom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apex, nc
Level Contributor
5 reviews
5 hotel reviews
2 of 5 bubbles Reviewed 1 June 2010

I was traveling with two children under 3. The room had a broken air conditioner. I ended up having to wake up my kids and move them to another room. I didn't get an apology from the staff. No discount on the room or even bonus loyalty points. The walls and floors are paper thin. You can hear everything in the halls and in neighboring rooms.

  • Stayed May 2009, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank higgin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 24 May 2010

Stayed here for our daughter's graduation. Visited Boone for four years she was in school and never stayed here before. It was wonderful. Staff were very pleasant and accommodating from the front desk to housekeeping. Renovated accommodations were very clean and breakfast buffet was good. Would recommend this hotel to anyone visiting Boone - especially parents of app students.

  • Stayed May 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank EnglishRose10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
durham
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 24 January 2010

I traveled to Boone, NC for business for 2 weeks. I stayed in Comfort inn suites on the first week, then moved to Holiday inn on the second week because it was closer to my work. The hotel was nice and everything but, I could not connect to their wireless internet since the signal was not strong enough. Being able to get connected was very important to me. There was no TV channel information in the room. There was only 2 packs of coffee ( regular and decaf ), while normally there were 4 ( 2 each ) in other Holiday Inn hotels that I have stayed. Also the housekeeper did not bother to clean the coffee pot and put new coffee pack. This hotel charged like $104 a night, compare to comfort suite $84 a night with fast internet connection and sans the problem that I mentioned above. If they charged cheaper than comfort suite with that kind of service then I would not complain. I will not stay in this hotel again, and will try Mariott hotel across the road.

  • Stayed January 2010, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank zoey911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Boone

Property: Holiday Inn Express Boone
Address: 1943 Blowing Rock Rd, Hwy 321 South, Boone, NC 28607-6151
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Boone
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Boone
#7 Family Hotel in Boone
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Boone 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
Take a Video Tour of the hotel. The Holiday Inn Express Hotel Boone was recipient of the 2003 Development Award as well as the 2004 and 2006 Quality Excellence Award. We are a five story, 129 room hotel offering: two room suites with fireplaces, a jacuzzi and a balcony; King rooms with jacuzzi and standard rooms with Queen beds. All guest rooms have complimentary high speed wireless internet service. This Boone hotel also features a free hot breakfast and free local phone calls. Visit Boone, NC and stay smart at the Holiday Inn Express Boone. ... more   less 
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Also Known As:
Holiday Inn Express Boone Hotel Boone
Holiday Inn Boone
Boone Holiday Inn Express

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