Two friends and I had booked a getaway in Brevard, NC for Sept way in advance. We had booked the rental home and a train ride for the week of Sept 16. One of my friend's husband was diagnosed with Esophageal cancer in July and it became apparent by August that we would have to cancel our trip. Initially, GSMR was going to charge a $14 per ticket cancellation fee - I posted a review stating that I felt this was unfair due to the circumstances and management contacted me to apologize and our full refund was given. So I want to thank them and let them know that when we are able to go forward with out trip, we will definitely be rebooking the train ride as a part of our NC experience.
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