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Ramada Burlington Hotel & Conference Center
Ranked #6 of 15 Hotels in Burlington
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520 reviews from our community

Traveller rating
    139
    161
    126
    51
    43
See reviews for
221
65
24
152
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Florence, Kentucky
1 review
4 of 5 bubbles Reviewed 8 June 2014

There were three adults and we were impressed. The room was very clean and comfortable. We snacked in the restaurant on sight that evening. The food was good and the servers were pleasant. The morning buffet was very impressive and the servers very attentive. We were well satisfied. I would have liked a night stand on both sides of bed.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 3 June 2014

We arrived just before the earliest check in time. Check in was smooth and pleasant. We go to the room and it was two double beds, not the king I reserved. I returned to the desk and they said that their system showed that I had reserved a two double room and was shown such on their computer screen. I had a printed copy of my reservation and it clearly stated that I'd reserved a king. I said that I either wanted the king room that I reserved or some sort of compensation because I was not getting the room I reserved. The manager's attitude was polite but she refused to do anything. I promptly informed her that this was the last time I would stay in a Ramada Inn and left. I returned to the room and call Ramada customer service. After speaking to a couple of customer service reps, it was determined that someone at the hotel had changed my reservation and I was given the date when it was done. I returned to the front desk and explained what I had discovered and that, considering that it was so early in the day and the hotel parking lot was nearly empty, I was sure they had a king room available. It seems that having been confronted with my knowlege that my reservation had been changed, a king room suddenly became available. This is very poor customer service and no way to treat someone. Our new room, although a non-smoking room, smelled as if it had only been made non-smoking the day before.

  • Stayed May 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
1 Thank Carlton B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Ramada Burlington Hotel & Conference Center

Property: Ramada Burlington Hotel & Conference Center
Address: 2703 Ramada Road, I-85 at Highway 62 Exit 143, Burlington, NC 27215
Phone Number:
Region: United States > North Carolina > Burlington
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Burlington
#6 Business Hotel in Burlington
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ramada Burlington Hotel & Conference Center 2*
Number of rooms: 138
Reservation Options:
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Also Known As:
Ramada Inn Burlington Hotel Burlington
Ramada Burlington

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