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“lovely place to stay”

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The Inn on Pamlico Sound
Ranked #1 of 6 Hotels in Buxton
Certificate of Excellence
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“lovely place to stay”
5 of 5 bubbles Reviewed 1 August 2013

My husband and I recently stayed at the Inn during our trip to OBX. The Inn is small but extremely well appointed. Each room varies in size and decor. I thought our room was very cozy and it had a really lovely view of the Sound. The service was terrific-the innkeeper does the important 'little things" that makes this such a great place-coffee pot in the hallway in the early morning, cookies and chocolates during the day, free bottled water (chilled), etc. The restaurant at the Inn was really terrific-we had a lovely dinner on the terrace and we enjoyed the 3 course breakfast that comes with the room, every morning.
Although there was a small wedding reception during one evening of our stay-I thought that the party was respectful of the guests staying at the inn.
Overall, the inn is just a really nice place to 'chill' and enjoy the more 'remote' part of OBX.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Misack12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,124 reviews from our community

Traveller rating
    956
    127
    22
    12
    7
See reviews for
171
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (233)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Overland Park, Kansas
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 30 July 2013

We just left our stay in the Outer Banks after 4 nights at the Inn on Palmico Sound. This property is very nice, well-maintained and the views over the sound are not too be missed-- especially at sunset!
However, we did have a couple of set backs during our stay....
We booked in one of the hotel's best rooms and by best, I mean most expensive-- it was over $300/night. We also decided to spring for the romance package to celebrate our 4th anniversary while at the inn. Apparently, the week before our stay the inn had decided to discontinue many of their packages in order to re-do them for future customers. No one informed us of this and in fact, we felt like many times we were resorted to asking for parts of our package that were supposed to be included (i.e. the sparkling wine). We were actually supposed to get a picture with frame of us at the inn and that had been discontinued entirely and were instead offered a $10 discount on our room-- not sure that was really fair.
The breakfasts are wonderful at the inn. Most of the staff is very friendly and helpful, although, truthfully, I've stayed at chain hotels with better service.
Here is the real kicker-- you're paying what I assume to most people is a large nightly rate and then there is an envelope on your dresser asking for a tip for housekeeping of a suggested rate of $20/day. This seems ridiculous considering you paid for the room itself and presumably (since this is a standard of most hotels) it would be cleaned each day.
I wish I could be more positive about this experience, but I felt a little chip growing on my shoulder each time something went a bit wrong.
Overall, the inn is beautiful and has lovely accommodations and like I said, the breakfasts cannot be beat!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank jackietebeest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OBX_Innkeeper, Owner at The Inn on Pamlico Sound, responded to this review, 1 August 2013
We appreciate this guest's feedback, and are glad they found our property beautiful and well maintained, our breakfasts delicious, our location and views spectacular, and our staff friendly and helpful.

We strive to accept responsibility when we fall short of the high standards to which we ask our customers to hold us. In that spirit, we must validate that their experience with our Romance Package was unacceptable, and apologize for the inconvenience they suffered. The situation was not that we had discontinued our packages in order to restructure them, but that we had made procedural changes intended to enhance a guest's experience. Those procedural changes did not work as intended; instead of improving the experience, their Romance Package was delivered piecemeal and unprofessionally.

The $10 reduction was to remove the cost of the photograph frame that should have been included. This also should not have taken place. The cost of their Romance Package (less dinner charges) should have been waived in accordance with our customer satisfaction policy. Our Lodging Operations Manager will follow up with them to arrange the correct refund.

The only area in which we differ with this guest is their comment on the envelope left in each of our guest room books by which lodging guests can leave a gratuity for housekeeping staff. While some boutique hotels and bed & breakfasts add a service charge to lodging bills, we instead provide an envelope by which guests can leave a voluntary gratuity for housekeeping staff, a fairly standard mechanism most hotels employee to help satisfied guests leave a staff gratuity.

Steve Nelson
CEO and General Manager
The Inn on Pamlico Sound and Cafe Pamlico
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 29 July 2013

The staff was totally helpful, friendly and resourceful. We felt welcome from the first step on the property. Breakfast was quick and easy. The wait staff came with a smile and were super accommodating. Other staff gave us excellent restaurant recommendations and even a place to get our car fixed with an unexpected problem.
The room was nice, comfortable bed, pretty views. It did not have a balcony attached, but there was a balcony with comfortable chairs right outside our room where you pull listen to the live music. The music ended at 9pm so never effected our sleep. My only complaint about the room was that there was no separate air conditioning control so our room was a little colder than I would have liked. Although this would not prevent us from coming back or recommending this property to stay at. We would defiantly stay again.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank 2airdogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly Springs, North Carolina, United States
1 review
5 of 5 bubbles Reviewed 21 July 2013

Our daughter had her wedding here and we couldn't of pick a better place. Wedding was perfect and the service was perfect also. Jennifer helped out with every last detail.
Two of the best bartenders Autumn and Alisha made the parties a blast.

Room Tip: So relaxing
See more room tips
  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Melody C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 July 2013

My husband and I had the most amazing dinner!! Food was fantastic, ambiance like no other right on the water. Service was great! It was the perfect spot to celebrate our anniversary! The owner was very sweet. We had a wonderful evening! We will definitely be back again!!!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Rina505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynchburg, Virginia
1 review
5 of 5 bubbles Reviewed 14 July 2013

My wife and I recently stayed at the Inn for the first time for our 30th wedding anniversary. I selected the Inn based on the excellent reviews on Tripadvisor, and it was close to the planned kite boarding lessons that were to be a surprise for my wife. As it turned out, the lessons were rained out, and the Inn became the real surprise for us. We were completely won over by the staff, the romantic atmosphere, our beautiful view of the sound, kayaking and paddleboarding, the incredible movie collection, breakfasts and dinners in the Cafe, and by all of the small details that are attended to that make staying at the Inn a delightful experience. The Inn on Pamlico Sound has become the new standard by which all of our hotel stays will now be compared!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A_JF83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 July 2013

This is the perfect spot! Food was amazing! - Overlooking Pamlico Sound at Sunset! I was pleasantly surprised and only disappointed that I could not come back because reservations were booked the last few days we were in Buxton.

  • Stayed July 2013, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank C B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Inn on Pamlico Sound

Property: The Inn on Pamlico Sound
Address: 49684 Highway 12, Buxton, Hatteras Island, NC 27920
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Outer Banks > Hatteras Island > Buxton
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 6 Hotels in Buxton
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Inn on Pamlico Sound 3.5*
Number of rooms: 12
Official Description (provided by the hotel):
A casually elegant waterfront boutique hotel on the Pamlico Sound. Accommodations range from soundfront queens to premium kings with private decks, and spa tubs. Amenities include gourmet three course breakfast, fresh baked goods, kayaks, bicycles, pool, home theater, library, 1,700 DVDs, complementary beverages and snacks, beach chairs, beach towels, and high speed internet. Gourmet waterfront fine dining; fresh, organic and local. Weddings and catering. Our goal is to provide the experience of an honored guest in our casually elegant hotel. ... more   less 
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Also Known As:
The Inn On Pamlico Sound Hotel Buxton
The Inn On Pamlico Sound Buxton, Hatteras Island, NC

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