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All reviews ocean front within walking distance manager brenda second home beach hotel a great place to stay girls weekend clean rooms enjoyed my stay amusement park family vacation boardwalk stove rates porch carnival fireworks
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Reviewed 6 October 2017 via mobile

My best friend, Shannon, and I always stay at Surfside when visiting Carolina Beach. Our favorite room is 33 and we love Janet and Brenda in the office. The other staff that we have encountered have always been very friendly and helpful if we need assistance with anything. The rooms are clean and the beds are comfy. It's location is great. We've stayed here numerous times and it's my choice to stay at any time I visit Carolina Beach. Thank you to the owners, Brenda, Janet and other staff ... we will be seeing yall again as soon as we can :)

Stayed: October 2017, travelled with friends
Thank Shannon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crown3722, Owner at Surfside Lodge, responded to this reviewResponded 9 October 2017

Thank you for your review! We're so happy to hear that you look forward to staying with us time and time again and we are able to not only give you a great stay, but also add to the great experience and memories you have with Carolina Beach. Thank you for your kind words and we cannot wait to see you back with us again. Barry Eagle, Owner

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Reviewed 26 September 2017

Came back to Surfside for a mini vacation.Could not ask for a more friendly and helpful staff.Sabrina the front desk clerk goes above and beyond to make your stay the best it can be at Carolina Beach..The rooms are always nice neat and clean,Walking distance to everything when we come here we just park the car till we have to leave.I look forward to our next stay in January.Oh and the cleaning ladies are amazing.

Room Tip: Choose a room with a kitchen and ocean view!
  • Stayed: September 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank kingstella46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crown3722, Owner at Surfside Lodge, responded to this reviewResponded 28 September 2017

Thank you for your review! We're so happy to hear that your experience with us always gets better and better. We appreciate your loyalty and love that you feel comfortable and at home with us. We'll see you in January! Barry Eagle, Owner

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Reviewed 4 September 2017 via mobile

We enjoyed our much needed mini vacation! Great location, friendly staff, clean rooms... Only issue was the extra small bathroom and high mirror.. I'm very short only seen the top of my head and there was no other mirrors. But we did not come for the bathroom. We will return!

Stayed: April 2017, travelled as a couple
Thank wright67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crown3722, Owner at Surfside Lodge, responded to this reviewResponded 5 September 2017

Thank you for your review. I'm so happy to hear that your vacation during your stay with us was a great experience and that our convenient location, accommodating staff, and clean and comfortable amenities met your expectations. I will be asking the manager about the mirrors and the possibility of getting other mirrors in rooms where the current ones might be too high. Thank you for your feedback and we look forward to seeing you again the next time you visit Carolina Beach. Barry Eagle, Owner

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Reviewed 30 August 2017 via mobile

We took a family vacation this July and we had a great time. Our air conditioner broke and was quickly replaced. The cleaning staff was friendly and very helpful. It was right on the beach. We will definitely be back!

Stayed: July 2017
Thank MrsMariababy3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crown3722, Owner at Surfside Lodge, responded to this reviewResponded 30 August 2017

Thank you for your review! We're so happy to hear that our staff and location could help make your family vacation so exceptional! We look forward to seeing you again! Barry Eagle, Owner

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Reviewed 10 August 2017

I write many reviews and do my best to keep it positive. I only do a negative review if the place is just absolutely awful. Well, this place was just plain gross!
From the slimy green water in the pool to the disgustingly dirty bathroom this place has it all! From the beachfront balcony you can almost see the beach! We hope you like standing cause there are no chairs on your balcony or in your room! No table either!! In fact, no place at all to even set your suitcase so you'll be forced to lay it on the moldy old carpet for the duration of you stay, which for your sake, I hope is not long!! Really, bring some slippers. You're not going to want to walk around on the gross, smelly carpet
The Room has a real jail cell feel, with no pictures on the walls, the scratchiest sheets on earth and very little privacy from the broken blinds in the windows and across the balcony. You also need to bring a cooler because there is no ice machine or soda machine on site and the fridge in your room barely works. Good luck with the rusty old air conditioner, too! You'll need to turn the TV up pretty loud to hear it over constant rattle!! You could call the front desk to complain but there is no phone in your room!! That doesn't really matter because there is rarely anyone there! They also say they have free wifi...not so. It doesn't work.
....The bathroom was the absolute worst! I have NEVER seen such filth. It was super tiny to begin with and seemed original back in the 50's.That may have also been the last time it was cleaned! There was mold and mildew on every surface, and piles of dirt and sand in every corner. It was truly just plain gross!! Oh. and the shower head is about 4 feet high and the hot water is inconsistent, at best.
Parking is a maze of disorganization, with an inadequate amount of spaces, with the gross, green pool right in the middle!
If you are smart and value your health stay elsewhere!!

Room Tip: The Hampton Inn is two doors down. Stay there!!
  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
3  Thank robina470
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crown3722, Owner at Surfside Lodge, responded to this reviewResponded 11 August 2017

Thank you so much for your review. I am incredibly disappointed to read about your experience as I want all of our guests to have a great experience. I have spoken to our team concerning proper cleaning and ensuring our rooms are inspected and I have asked our maintenance team to address the cleanliness of the pool. I will be speaking with management about the lack of amenities provided in your room, such as chairs, wifi, telephone, and water temperature, as well as looking into adding some decor/artwork and investigating the issue of the ice machine. I appreciate you bringing all of this to my attention. Please feel free to contact me to discuss your stay in detail so we might be able to offer some concessions. Again, I appreciate your review and we will use this as a tool to improve our services and amenities. Barry Eagle, owner 910-509-1707

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