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“Don't expect refrig's in every room here...”

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Holiday Inn Hotel & Suites Raleigh - Cary
Ranked #9 of 22 Hotels in Cary
Certificate of Excellence
Forest City, North Carolina
Level Contributor
189 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Don't expect refrig's in every room here...”
Reviewed 21 June 2013

Spent a few days at this location again, due to a company meeting. In this current time, most hotels at this level have refrig's in every room but not here. We asked for a fridge but there were none available. For people coming to conferences and staying a few days, they would be very helpful. Also, in the conference room area, last year and this both, were noisy with children running back and forth at times. Not a big fan of this location as they are a totally non-smoking hotel. The rooms were clean and the beds were great. The food provided by the hotel for our meetings was good on the one day I ate, the other day Mexican was served, so my lunch was a pack of crackers. I will see if we cannot find a location for this winter's meeting that can accommodate us with fridge's!

Room Tip: Beware - all non-smoking! Bring a cooler as you will probably not have a fridge!
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leigh-Anna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaryHI, Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review, 26 June 2013
Dear Leigh-Anna B,

Thanks so much for taking the time to get us your feed back from your recent stay. We do value all comments,and concerns that our guests gives to us. Leigh-Anna B. We will take your concerns about the refrig in consideration. The other concern about the hotel rooms been totally non smoking. Unfortunately thats something we arent able to change. We do have a place for guests to smoke if they choose to do so. I do apologize for any inconvenience that this may have caused you during your stay. We do take pride servicing our guests and going the extra mile to accomodate our guests. Thanks for being a loyal member with IHG Rewards.

I hope to see you again soon!

Sincerely,

Shantez Battle, Agm
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449 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
wilmington nc
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 June 2013

The hotel was okay I expected a bit more after reading the reviews The location was great though very convenient to the highway and close to shopping. The room was average There was a musty smell in the room which made it a bit unpleasant. We had two double beds instead of a queen which was fine except one of the beds was so close to the wall that you couldnt walk
on the side of the bed. That made getting in and out of the bed rather difficult. Overall I would say that this was a pretty good hotel The room was clean and good sized. However I would also say that the bed was a bit too firm for my liking.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nillas12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaryHI, Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review, 16 June 2013
Dear nillas12,

First of all, thank you very much for your recent stay at the Holiday Inn Cary NC Hotel. We take your concerns very seriously here. Mangement team & I have taking a look at the concerns that has been stated in your review. We strike hard to keep a refreshed & beautiful hotel for our guest! We want all our guests to feel comfortable and relaxed! To ensure your complete satisfaction, please contact me at hica.gsm@cmchotels.com so I may obtain additional details about your experience.

Sincerely,

Shantez Battle Agm
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cary, North Carolina
2 reviews
Reviewed 7 June 2013

I was for business in Cary.

I stayed in the Holiday Inn suites.

Good hotel.
But the (little) bar is a place to meet friends.....

So you want a take a drink before going to bed and have a talk,
This is a great place to be.
The bartender Chris make you feel at home.
Nice, friendly, good service !!!!

I will pick this hotel again only for the good atmosphere in the bar thanks to Chris

Room Tip: take the suite
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Huub F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaryHI, Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review, 16 June 2013
Dear Huub F,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you recieved great service from our wonderful team player Chris at the Bar. Thanks again for stay with us.

We hope to see you again soon!

Sincerely,

Shantez Battle Agm
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
975 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
Reviewed 4 June 2013 via mobile

The Holiday Inn is a fine choice for business. My room was good sized, clean and had strong Wi FI service. The restaurant is nothing special, although the $5 breakfast deal is tough to beat. And the Holiday Inn is a very good value-my room was less than $140 for one night. I would stay at the Holiday Inn again.

Stayed June 2013, travelled on business
Helpful?
Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaryHI, Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review, 16 June 2013
Dear Mark P,

Thank you for choosing our hotel for your stay. We are always happy to hear about a great experience at the Holiday Inn Cary NC. We are glad you did take part of the great breakfast package deal as well! Thanks for your review!

We hope to see you again soon!

Sincerely,

Shantez Battle, Agm
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clinton
2 reviews
Reviewed 30 May 2013

Rooms are clean and the staff is always helpful and polite. I always go down to the bar area to finish the day checking emails and have a few drinks. You won't find a better bartender! Christine takes very good care of the guests. She remembered my name and my drink the second time I came in!

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lexington, NC
1 review
Reviewed 19 May 2013

Excellent check-in--very helpful staff, especially Lawrence, Khalid, and Bernacie---Room nice & clean---well kept furnishings---very nicely done breakfast for us and our immediate family and of course, the other guests---We always stay at this particular Holiday Inn when we visit family and friends in the Raleigh/Cary area---It's a very convenient location for us. We are Priority Club Members.

Room Tip: We always request a king suite on a floor with an ice machine not toooooo close to the elevators
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ndpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 10 May 2013

The staff was very nice and polite. Check in and check out was a breeze. Good for business travelers. The room was standard fare, but it was clean. I was able to check in early without a hitch. The conference rooms were adequate. The staff made this average hotel very good.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LosSargentos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaryHI, Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review, 13 May 2013
LosSargentos,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. Thanks again for staying with us.

we hope to see you again soon!

Sincerely,

Shantez Battle, Agm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Hotel & Suites Raleigh - Cary

Property: Holiday Inn Hotel & Suites Raleigh - Cary
Address: 5630 Dillard Dr, Cary, NC 27518-9225
Phone Number:
Region: United States > North Carolina > Cary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Cary
#6 Family Hotel in Cary
#7 Romantic Hotel in Cary
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Hotel & Suites Raleigh - Cary 3*
Number of rooms: 120
Official Description (provided by the hotel):
Discover the Quality Excellence Torchbearer Award Winning hotel, the Holiday Inn Hotel & Suites Raleigh/Cary. The property has just completed a multi-million dollar renovation and is now 100% non-smoking, so we encourage you to "Look Again." ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Raleigh - Cary
Holiday Inn Cary
Cary Holiday Inn

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