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“Clean and Comfortable!”

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Hilton Garden Inn Raleigh-Cary
Ranked #2 of 22 Hotels in Cary
Certificate of Excellence
GreenLeadersPlatinum level
Montgomery, Alabama
Level Contributor
6 reviews
4 hotel reviews
“Clean and Comfortable!”
Reviewed 4 December 2013

Excellent customer service and the hotel was very clean. My husband and I stayed four nights over the Thanksgiving weekend and the stay was enjoyable. The room was clean as well as the rest of the hotel areas. We will definitely stay here again!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris_Sabrina_36107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review, 13 December 2013
Dear Chris_Sabrina_3,
Thank you for posting your comments to TripAdvisor. I was delighted to read your comments about our staff and hotel. Please be sure to visit us again soon to take advantage of the ultimate guest experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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669 reviews from our community

Traveller rating
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    25
    8
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206
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Charlotte, NC
Level Contributor
108 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 4 December 2013

Rooms are very clean and the hotel is new. The service was 5 star. The desk clerk was pleasant and went over and above to make sure everything was satisfactory. A large shopping center is a block away and many restaurants.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charlottenc96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review, 13 December 2013
Dear Charlottenc96,
Thank you for posting your response on TripAdvisor. My staff prides themselves on providing quality customer service to each and every guest. I am delighted to know that they did a remarkable job of taking care of you and your family during your stay. Be sure to visit us again soon to take advantage of our amazing holiday rates.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
greensboro, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 December 2013

excellent service i would stay here again... hotel looks amazing with the colors... I love the location. great shopping area movie thearther right across the street.. the room was clean and spacious....

  • Stayed November 2013, travelled as a couple
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Elliott W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review, 13 December 2013
Dear Elliott W,
thank you for posting your comments to TripAdvisor. I sincerely appreciate your feedback and value your comments. It is always our goal to be your home away from home each time you lodge with us and we look forward to seeing you again, sooner than later!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Myrtle Beach, South Carolina
Level Contributor
445 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 1 December 2013

We stayed 3 nights over Thanksgiving in a King Bed Evolution Junior Suite (Room 524). Small sitting area with Couch, Chair, TV and Desk but quite adequate for the two of us. King bed was comfortable. We had a walk in shower in lieu of a bath/shower combination. I don't know if that is normal (it should be for us Shower only people) but it was very nice. Did notice the beginning of mold in the shower and forgot to tell them upon check-out. Their breakfast was quite good and reasonable. all staff were very friendly and helpful, especially Michelle Griffin, Assistant Manager. We would stay again.

The Indoor Pool and Spa looked very nice but we did not use them.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wctrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newburyport, Massachusetts
Level Contributor
98 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 20 November 2013

My recent stay was great. The room was spacious with 2 queen beds, a large desk (really helpful for working) and a side chair. I was impressed with the noise level - very quiet. It was easy to get the room comfortable with the thermostat controls. I rarely use the pools on my travels but did this time when I discovered it was a "salt" water pool. Nice bonus. The hotel is near shopping, restaurants and especially helpful - a Starbucks nearby.
The staff was very friendly and outgoing. They were very good about accommodating my need for no feathers/no perfumed cleaning fluids used in the room.
I would recommend it and would stay there again.

Green Features: I didn't know about most of them except towels/bedding not being changed so frequently.
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lisapilorz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review, 22 November 2013
Dear lisapilorz,
thank you for taking the time to post your review to TripAdvisor. I sincerely appreciate your business and am greatful that you enjoyed your stay. We all go above and beyond to ensure guest satisfaction and I do hope that you return again soon to take advantage of another ultimate guest experience!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 November 2013

Great hotel in a convenient location. Clean and modern furnishings. Friendly and cheerful staff. All areas from the swimming, exercise, business center, bar and lounge areas were modern and clean. Lots of shopping and restaurants in walking distance.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 4ever_rose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amulya S, General Manager at Hilton Garden Inn Raleigh-Cary, responded to this review, 22 November 2013
Dear 4ever_rose,
Thank you for posting your review to TripAdvisor. I was delighted to read the wonderful feedback you provided about your stay. Reviews like yours lets me know that my staff is doing a great job of providing top notch service! Please return again soon to take advantage of the ultimate guest experience!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clayton, North Carolina
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 November 2013

This hotel is amazing! Everyone goes above and beyond for each guest. I was traveling with a small group of 5 and Stacy and Layonna at the front desk were excellent. These ladies managed to remember our names and even gave us some awesome dinner reccommendations. The staff is outgoing and very accommodating to the needs of their guests. I enjoyed my stay so much that my husband and I are planning a return trip for just the two of us, (and that hot tub!) Thank you so much for such an awesome experience.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Stacy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Raleigh-Cary

Property: Hilton Garden Inn Raleigh-Cary
Address: 131 Columbus Ave, Cary, NC 27518-6990
Phone Number:
Region: United States > North Carolina > Cary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 22 Hotels in Cary
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Raleigh-Cary 3*
Number of rooms: 132
Official Description (provided by the hotel):
Attending an NC State basketball game, concert or NHL hockey game at PNC Arena? Concert at Cary's Koka Booth Amphitheater? Uber fares from the hotel are very reasonable. The award-winning Hilton Garden Inn Raleigh-Cary hotel in Cary, North Carolina delivers hassle-free Cary lodging. Nestled in the heart of Crossroads Plaza Shopping Center, our hotel is situated midway between downtown Raleigh and the Research Triangle Park (RTP). Our hotel in Cary, NC is conveniently located near US-1, I-40, I-440 and the Raleigh-Durham Airport (RDU). Our location is ideal for anyone traveling to the Triangle area. Surrounded by over 70 shops and restaurants, plus an IMAX movie theater, Hilton Garden Inn a great choice in Cary, NC hotels. Guests at our hotel in Cary, NC enjoy a great array of on-site services, including a complimentary fitness center with the latest equipment and personal LCD TVs. Relax in the heated indoor saline pool and hot tub, or spend the evening on one of two outdoor patios with an open-air fire pit. Stay connected at our Cary hotel in the complimentary 24-hour business center. We provide multiple event space options to fit your needs, whether it is for a wedding or business meeting. Near North Carolina State University and located behind Cary Crossroads Plaza Shopping Center in the town of Cary, North Carolina, our hotel is just 11 miles from Raleigh Durham International Airport (RDU) and less than one mile from Regency Park. We're ideal for guests on business, as we're located only eight miles from the Raleigh Convention Center in Raleigh, North Carolina. See you soon! ... more   less 
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