This is a really nice hotel. Definitely the best in central NC, but is not what I expected.
Here is what we found:
Facilities: Top Notch. Rooms are great and lobby area is over the top.
Food: Very good
Service/Staff: Good, but not great. One of my kids commented that the staff was "snooty" and I laughed and agreed. Is it asking too much to have friendly people in positions dealing with guests?
In summary, we had high hopes for this property. Being the only "5 star" hotel in North Carolina, the bar was set pretty high. Does it deserve 5 stars? Not based on our visit, but it is still a very nice hotel!
- Official Description (provided by the hotel):
- Nestled lakeside on 12 acres of beautiful grounds in Cary, N.C., The Umstead Hotel and Spa is a calming retreat and luxury destination. The Umstead features 150 oversized guest rooms, elegant furnishings and signature amenities. The Umstead welcomes and inspires guests to find comfort, tranquility and indulgence in the meticulously landscaped property, as well as the plush Umstead Spa and contemporary American cuisine of Executive Chef Steven Greene at its signature Forbes Five Star restaurant, Herons. Independently owned and operated, The Umstead Hotel and Spa is North Carolina's first full-service hotel to receive the coveted AAA Five Diamond Award and is a Forbes Five Star rated property. ... more less
- Reservation Options:
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- Also Known As:
- The Umstead Hotel Cary
- Umstead Hotel Cary