The Bottom Line:
The Umstead offers 5-star service and amenities. The rooms are superb and the spa experience that we had was excellent. The food served at the bar and lounge is very good but.... the pool simply can't handle the load of people.
Our stay at the Umstead bordered on being perfect. As mentioned above, the only problem that we encountered was the pool. Unless you secured a free lounger at the crack of dawn or had a team-rotation strategy to maintain one... forget about getting any access. Also, the ratio of umbrellas to loungers is about 1:3 so you'd better have good sun protection. So... we went and spent our afternoon in the small spa pool which was excellent.
Perhaps it was just a very busy weekend but the staff did nothing to remedy the situation and appeared to be more concerned with ensuring that guests ordering drinks remained undisturbed.
- Official Description (provided by the hotel):
- Nestled lakeside on 12 acres of beautiful grounds in Cary, N.C., The Umstead Hotel and Spa is a calming retreat and luxury destination. The Umstead features 150 oversized guest rooms, elegant furnishings and signature amenities. The Umstead welcomes and inspires guests to find comfort, tranquility and indulgence in the meticulously landscaped property, as well as the plush Umstead Spa and contemporary American cuisine of Executive Chef Steven Greene at its signature Forbes Five Star restaurant, Herons. Independently owned and operated, The Umstead Hotel and Spa is North Carolina's first full-service hotel to receive the coveted AAA Five Diamond Award and is a Forbes Five Star rated property. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com and Expedia so you can book your The Umstead Hotel and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Umstead Hotel Cary
- Umstead Hotel Cary